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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,428 reviews, last reviewed 30th Apr 2026
83% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
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0%

Latest highest rating:

5

Service in gala is always really good. Service in gala is always really good..don't use online dont have a computer , much prefer to see the Lorraine in gala she's very helpful Reviewed on: 30th April 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3456)

Savings Review

5
A local branch where I can speak to people directly without a call centre / impersonal approach. More interest on ISAs would be nice. Reviewed on: 28th May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Close by. Friendly staff. A current account would be useful. Reviewed on: 26th May 2020
Savings customer's avatar
Savings customer

Savings Review

4
I like to speak to someone face to face rather than internet banking Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

4
No online account at present. Difficult to visit branch Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Branch contact. I do value being able to discuss face to face. Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Staff helpful and understanding, especially Lorraine, but also Kay. Products simple and easy to understand. Reviewed on: 22nd May 2020
Savings customer's avatar
Savings customer

Savings Review

5
Extremely helpful and friendly in staff in Branch at large. Contact with other staff via telephone is of highest standard of efficiency. All services received have been excellent. Reviewed on: 19th May 2020
Savings customer's avatar
Savings customer

Savings Review

5
A Scottish service on my doorstep with very helpful staff. Reviewed on: 15th May 2020
Savings customer's avatar
Savings customer

AGM literature

1
[Words redacted by Smart Money People]. There was a single image of a black woman. It made me feel as a member who is neither as though my views and my votes are not as important as the person featured on the literature. Reviewed on: 30th April 2020
Mrs Ducks's avatar
Mrs Ducks

Good service

5
I've had ISAs with ScottishBS for several years. I've always found their staff friendly and helpful, their communication by post and email is outstanding, and I like saving with a traditional building society. Their interest rates are usually pretty good as well. Reviewed on: 27th April 2020
Adam's avatar
Adam

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