Secure Trust Bank Reviews

  Ratings based on 8 reviews       Last review 1 month ago    

Secure Trust Bank provide simple, straight forward bank accounts, savings accounts and personal loans coupled with great customer service. Smart Money People is the place for Secure Trust Bank reviews. Read and write reviews to help increase trust and...

READ MORE

Secure Trust Bank provide simple, straight forward bank accounts, savings accounts and personal loans coupled with great customer service. Smart Money People is the place for Secure Trust Bank reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Overall Rating

Great

1

2

3

4

5

Secure Trust Bank Review Insight

What are people saying in their reviews?

Ease

63% of feedback is Process related

Customer profile

Top Age Profile: 25-34

Top Channel Preference: App

Deposit Account

Awful

Opened a 90 day account, 1 week later, I found a better bank and better savings account, tried to log in and it wouldn't except my details, phoned to close the account the minute I said I wanted to close this account down as I was still in the 14 day... Read more

Opened a 90 day account, 1 week later, I found a better bank and better savings account, tried to log in and it wouldn't except my details, phoned to close the account the minute I said I wanted to close this account down as I was still in the 14 day cooling off period I was immediately hung up on, not once but 3 times, two days later I phoned again as I still couldn't log in, 50 mins waiting for an answer, a further 35 mins running through security questions, only to be told I was no longer in the cooling off period, which is a complete lie as I tried nearly everyday for 5 days to cancel waste of space customer services,

Reviewed on 18th October 2021
Lianne Janes's avatar
Lianne Janes
Write a review

Fixed Rate Bond

Good fixed term bond

A good interest rate in exchange for fixed term savings. Process for setting up/ opening account easy/ straightforward. Kept informed with correspondence during the time money is held and interest paid out upon maturity of bond. Better rates than... Read more

A good interest rate in exchange for fixed term savings. Process for setting up/ opening account easy/ straightforward. Kept informed with correspondence during the time money is held and interest paid out upon maturity of bond. Better rates than available in other accounts.

Reviewed on 9th February 2020
Fiona sutherland's avatar
Fiona sutherland
Write a review

Fixed Rate Bond

Best Bonds In the UK

So simple and easy. THE best rate on the market. Highly recommend to anyone.

Reviewed on 15th November 2019
Chris Kelly's avatar
Chris Kelly
Write a review

Deposit Account

Feedback

The interest rates are competitive.

Reviewed on 15th November 2019
Josette Brown's avatar
Josette Brown
Write a review

Deposit Account

Efficient friendly service

Quick and easy to set up with knowledgable staff

Reviewed on 14th November 2019
Lisa Attenborrow's avatar
Lisa Attenborrow
Write a review

Personal Loan

Hassle-free, interest-free finance

They provided a loan for a TV on internet-free credit which was super convenient. The application process was really straightforward and done entirely online with fairly easy to understand documentation too, which was nice.

Reviewed on 13th April 2017
Jeff's avatar
Jeff
Write a review

Prepaid MasterCard

Helped us to stay on the straight and narrow

The Prepaid MasterCard helps us to control our spending and budget on a daily basis. For people who struggle to manage their money I would recommend this card to help to get into better habits.

Reviewed on 18th May 2016
Trudi Gibbons's avatar
Trudi Gibbons
Write a review

Basic Bank Account

very reliable and good customer service.

i am long time customer and very happy and satisfied with the services offered.

Reviewed on 17th April 2015
Nimish Patel's avatar
Nimish Patel
Write a review