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Shield Total Insurance: Caravan Insurance reviews

3.50
Based on 3 reviews, last reviewed 12th Sep 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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67%

Latest highest rating:

5

Great Company, lovely telephone staff who are full o... Great Company, lovely telephone staff who are full of knowledge. Reviewed on: 12th September 2024
Matt's avatar
Matt

Latest lowest rating:

1

Increase in Admin costs Been with this company a couple of years with no issues, however at my renewal the admin fee has increased from £5 for a small domestic trailer to £16... Read more Reviewed on: 11th January 2022
Tony Danks's avatar
Tony Danks

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Shield Total Insurance Caravan Insurance reviews (3)

Great Company, lovely telephone staff who are full o...

5
Great Company, lovely telephone staff who are full of knowledge. Reviewed on: 12th September 2024

Increase in Admin costs

1
Been with this company a couple of years with no issues, however at my renewal the admin fee has increased from £5 for a small domestic trailer to £16 over 200% increase, the cost of the basic policy remained the same, when I telephone I was informed that the costs had risen and the basic charge now was £16. That increase is unacceptable Reviewed on: 11th January 2022

Answer a phone, maybe a training course would help.

1
As above, this company is totally unprofessional and obviously has no staff capable of answering a phone. Went elsewhere and dealt with professionals. Recomend Do Not Deal with these cowboys. Reviewed on: 12th June 2020

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