Short Term Finance Ltd. Reviews

  Ratings based on 322 reviews       Last review 2 weeks ago    

Short Term Finance Limited, is a family run company, based in Birmingham which was founded in 2003. Also providing Love2Shop gift cards, which short term loan company are "also famous for our friendly and understanding customer service – we’re ded...

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Short Term Finance Limited, is a family run company, based in Birmingham which was founded in 2003. Also providing Love2Shop gift cards, which short term loan company are "also famous for our friendly and understanding customer service – we’re dedicated to simplifying the short term loans sector, and work to keep our loans as easy and affordable as possible." So if you're looking for Short Term Finance Limited reviews, read on to see what's being said on Smart Money People.

Overall Rating

Amazing

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Short Term Finance Ltd. Review Insight

What are people saying in their reviews?

Customer Service

60% of feedback is People related

Customer profile

Top Age Profile: 25-34

Top Channel Preference: Online

Short Term Finance Ltd. Products 322

Loan

Wankers

Absolute joke of a company. They want to know your life history and make you wait weeks just to borrow £200. Then a 19 year old kid turns up my door claiming to be a manager, turns out his dad runs the company!!

Reviewed on 8th October 2021
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Tina
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Loan

Worse company iv dealt with

I applied for a loan an over 2 weeks later still not heard... Read more

I applied for a loan an over 2 weeks later still not heard anything!
Sent them everything they requested documents ect all it keeps saying we are dealing with it will be in contact.
Iv rung several times it's in this department or another department fobbed off.
You think they would have the decency to contact you one way or another
The company is a discrace worse customer service EVER

Reviewed on 15th June 2021
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Lynne Robinson
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Loan

Avoid

This company is a... Read more

This company is a joke!
Over 7 days sending document after document.
Keep calling customer service. What customer service so bad they do not know anything.
Had enough given up they can keep there loan. I borrowed it interest free from my dad I'm lucky I could do that.
This is the most unhelpful company I have ever had to deal with

Reviewed on 12th June 2021
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Caz
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Loan

Rubbish company

Held on for 5 days sending document after document. Call up just wasting time they don't know and they don't know how long basically they know nothing useless company. Went morses club got instant quote and cash so these can go away.

Reviewed on 11th June 2021
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Jen
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Loan

Shambles of a company

Used to be good for quick little loans but is an absolute shambles now. Introduced a new system at the start of 2020 which makes it virtually impossible to get a loan, continuous e mailing of documents and bank statements for days and days only to be... Read more

Used to be good for quick little loans but is an absolute shambles now. Introduced a new system at the start of 2020 which makes it virtually impossible to get a loan, continuous e mailing of documents and bank statements for days and days only to be told no. Customer service just fobs you off and if you haven’t got a debit card they won’t touch you. Used to have a friendly agent but apparently they sacked everyone at the start of lockdown and want to do everything online now

Reviewed on 5th November 2020
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Brian
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Loan

A joke

Applied for a loan and registered for an account sent all my documents and everything just to be denied and told to reapply again in the future ! However l won’t be applying again with this company as it seems you just waste your time sending proof of ... Read more

Applied for a loan and registered for an account sent all my documents and everything just to be denied and told to reapply again in the future ! However l won’t be applying again with this company as it seems you just waste your time sending proof of income and ID just to get denied so basically all their out for doing is marking your credit file

Reviewed on 22nd October 2020
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Gaz
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Loan

Incompetent company

Put new application in 14 days ago not heard a thing. Chased up c.services fobbed off everytime.

Reviewed on 21st June 2020
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Nicola
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Loan

This company hired unprofessional agents that refuse to do their jobs properly

This is the most unprofessional company I have ever experienced. Representatives arrange a day to come and collect money to them just turn up whenever they please... Read more

This is the most unprofessional company I have ever experienced. Representatives arrange a day to come and collect money to them just turn up whenever they please
But then when u have the money to pay the whole loan refuse to come out at all . This company is an absolute disgrace

Reviewed on 28th January 2020
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Natasha
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Loan

Sharon

Very good and very helpful Sharon has helped me a lot

Reviewed on 2nd July 2019
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Steve
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Loan

Sharon

Very friendly and helpfull would highly recommend

Reviewed on 2nd July 2019
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Steve
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Loan

Easy to get

I liked this to start with Until The caller started lying on my application, writing down that I had more money coming in than I actually did, just to make sure I get the loan. I applied for a claim back of all interest charges etc because they put me... Read more

I liked this to start with Until The caller started lying on my application, writing down that I had more money coming in than I actually did, just to make sure I get the loan. I applied for a claim back of all interest charges etc because they put me into major debt but they dismissed my complaint and sent the same called to my door everyday for the next how many months. £100 for £160 back. Quite steep compare d to provident

Reviewed on 9th April 2019
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Charlotte
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Loan

Sharon

Nice friendly and quik services would highly recommend the agent

Reviewed on 18th February 2019
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Alison
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Loan

Sharon

Nice friendly and quik services would highly recommend the agent

Reviewed on 18th February 2019
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Alison
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Loan

Sharon

Really friendly I would recommend to any one really good company and very friendly

Reviewed on 9th January 2019
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Pat
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Loan

Sharon

Very polite and informative and explained everything

Reviewed on 21st December 2018
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Malc
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Loan

Sharon

Brilliant customer service very polite staff very helpful and understanding would recommend to everyone

Reviewed on 10th December 2018
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Jo
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Loan

Sharon

Excellent rep a credit to the company

Reviewed on 15th August 2018
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Colin
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Loan

Sharon

Happy with customer service, extremely friendly, easy going, goes thou every detail

Reviewed on 22nd June 2018
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Charlotte
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Loan

Sharon

Sharon is very informative and helpful lovely agent Would recommend to friends and family 5*

Reviewed on 29th May 2018
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Kaity
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Loan

Sharon

Sharon’s a lovely person to have met and STF has been as straight forward as you can get

Reviewed on 9th May 2018
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Alex
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