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SmartSave: Savings reviews

4.77
Based on 2,549 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026
Sheila C's avatar
Sheila C

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Great Bank for easy to access and helpful staff.

5
Very easy to navigate. Good customer service with helpful, knowledgeable and patient staff. Reviewed on: 26th January 2024

Everything been done on line and no personal communi...

4
Everything been done on line and no personal communication but happy with everything and very good rates no problems as yet Reviewed on: 26th January 2024

I've only used SmartSave for the past year

5
I've only used SmartSave for the past year and it's great to see a good return on my savings. I have already passed on SmartSave details to a friend and I have opened another account for 2024/25 Reviewed on: 26th January 2024

SmartSave have been excellent.

5
SmartSave have been excellent. Clear communication without over communicating, and have fantastic interest rates! Reviewed on: 26th January 2024

simple, easy to use.

5
simple, easy to use. straight to the point!!! Reviewed on: 26th January 2024

High interest rate which is good for obvious reasons.

5
High interest rate which is good for obvious reasons. I haven't had to contact customer services so I can't comment on their efficiency but I'm sure they're alright. It's a shame I put money in a locked account right before interest rates went up but that's my own fault not yours Reviewed on: 26th January 2024

Easy to set up, good communication, no issues

5
Easy to set up, good communication, no issues Reviewed on: 26th January 2024

Was extremely easy to open a savings account

5
Was extremely easy to open a savings account, website and info very clear and helpful. Had no issues at all. Reviewed on: 26th January 2024

Refreshingly simple to apply .

5
Refreshingly simple to apply . The rates offered were competitive and the account was established very quickly without the computer and admin frustrations that plague your competitors . Reviewed on: 26th January 2024

Easy to invest.

5
I found it quick and easy to invest my money at a great rate. Web site easy to navigate with any information I required quickly located. Will invest again. Reviewed on: 26th January 2024

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