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SmartSave: Savings reviews

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4.77
Based on 2,547 reviews, last reviewed 13th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive rates, great service Have only used the online service but it is easy and efficient. Reviewed on: 13th June 2025
Margaret Barnes's avatar
Margaret Barnes

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2547)

Helpful customer care

5
Excellent support in assisting with opening kids accounts, customer service staff advised essential documents required. Reviewed on: 26th January 2024
MR's avatar
MR

I opened a 2 year fixed saving account and since the...

4
I opened a 2 year fixed saving account and since then haven't really had any dealings with them Reviewed on: 26th January 2024
Dawn H's avatar
Dawn H

Great Banking

5
Account easy to set up. Clear information and excellent customer service. Reviewed on: 26th January 2024
Basil L's avatar
Basil L

Good products needs better technology

4
Good products, but would like to see better technology with website and app Reviewed on: 26th January 2024
David Owen's avatar
David Owen

Highly recommended!!

5
Best savings rate at time of investing, easy to invest with no fuss, well rated. Reviewed on: 26th January 2024
Richard D's avatar
Richard D

User friendly website

5
User friendly website, excellent interest rates at the time when I started banking with them Reviewed on: 26th January 2024
James M's avatar
James M

Reasonable interest rate

5
Easy set up and transfer. Reasonable interest rate. No hassle. Reviewed on: 26th January 2024
Tom R's avatar
Tom R

Excellent interest rate, easy to use app

5
Excellent interest rate, easy to use app Reviewed on: 26th January 2024
natalie717smith@gmail.com's avatar
[email protected]

Great Bank for easy to access and helpful staff.

5
Very easy to navigate. Good customer service with helpful, knowledgeable and patient staff. Reviewed on: 26th January 2024
Rosalind G's avatar
Rosalind G

Everything been done on line and no personal communi...

4
Everything been done on line and no personal communication but happy with everything and very good rates no problems as yet Reviewed on: 26th January 2024
John Emmerson's avatar
John Emmerson

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