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SmartSave: Savings reviews

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4.77
Based on 2,547 reviews, last reviewed 13th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive rates, great service Have only used the online service but it is easy and efficient. Reviewed on: 13th June 2025
Margaret Barnes's avatar
Margaret Barnes

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2547)

Easy Saving

4
Easy to manage log on and understand Reviewed on: 26th January 2024
Susan Homer's avatar
Susan Homer

Great service, regular updates.

5
Great service, regular updates. Trusted provider. Reviewed on: 26th January 2024
Neil J's avatar
Neil J

Top rate provider

4
Great rates and incredibly efficient and easy to set up and get the account running. Reviewed on: 26th January 2024
MozLN's avatar
MozLN

Contacted the customer service regarding an issue I...

5
Contacted the customer service regarding an issue I had and the staff helped me in a very professional manner to sort out the issue, also I like the fact that it is all done on line Reviewed on: 26th January 2024
shahram s's avatar
shahram s

Setting up the account was simple and I've had no de...

5
Setting up the account was simple and I've had no dealings with the bank since then. Reviewed on: 26th January 2024
Saver's avatar
Saver

Great service no problems whatsoever

5
Great service no problems whatsoever Reviewed on: 26th January 2024
Graham Brandon 's avatar
Graham Brandon

Good from what I can tell

5
Good. No problems. I haven't had to be in touch so can't talk about customer service. Seems good to me. Reviewed on: 26th January 2024
Olivia K's avatar
Olivia K

Good rates but not functional website or even this f...

4
Good rates but not functional website or even this form is not working properly. Reviewed on: 26th January 2024
Dragana Perisic's avatar
Dragana Perisic

Easy to apply online.

5
Easy to apply online. Safe and secure. Reviewed on: 26th January 2024
John D's avatar
John D

SmartSave

5
I have had no issues saving with SmartSave over nearly 5 years - never had to contact their support. Reviewed on: 26th January 2024
MT's avatar
MT

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