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SmartSave: Savings reviews

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4.77
Based on 2,549 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026
Sheila C's avatar
Sheila C

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S
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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Excellent and easy service

5
Gave a great rate of interest at the time if investing. All instructions were clear and easy to follow. Account was straightforward to set up On lone. No hassle. Reviewed on: 11th April 2023
John Billingham's avatar
John Billingham

The experience

5
Easy process to open account and do transfer No problems Reviewed on: 11th April 2023
Jayne Gamble's avatar
Jayne Gamble

Easy to use and great interest rate

4
Our experience with Smart save was pretty straightforward. Although the initial application opening process can be a bit smoother as it took 3 days to get our account with no apparent reason as to why. The experience from there onwards has been pretty straightforward with an easy to use portal. They could with some more self service capabilities like account to account transfer for depositing funds. Reviewed on: 11th April 2023
Deepak Ramchandani's avatar
Deepak Ramchandani

Good Rates

5
I had a good rate on my saving account - would use again. Reviewed on: 11th April 2023
Hal Sambrooke's avatar
Hal Sambrooke

Simple and quick to set-up

5
My savings bond with SmartSave was so easy and quick to set-up. As a non "IT" person this was very comforting ... :-) Reviewed on: 11th April 2023
Mark Burgess's avatar
Mark Burgess

Savings Rate

5
Smart save have offered amazing rates in the past and never fail to keep me coming back! Reviewed on: 11th April 2023
Matt Heanley's avatar
Matt Heanley

Incapable of setting up a high interest account

1
Using Money expert advice, tried to set up a high interest savings account. You would think this was easy but no, neither bank could communicate with the other. Several attempts later, still no luck and yet Smart Save seems to be sending emails ok. Polite but totally ineffectual customer service from Smart Save and Starling. Bring back the high st bank where they know what they are doing! Reviewed on: 11th April 2023
Madmanda19's avatar
Madmanda19

easy to open,

5
And clear instructions too, and nice to be able to do on line Reviewed on: 11th April 2023
Joyce Davies's avatar
Joyce Davies

Easy way to save

5
Very simple to set up. and much better interest rate than ISA's Reviewed on: 11th April 2023
Fernbhoy's avatar
Fernbhoy

Easy to open

4
Good experiance and customer service were good when I had queries. Reviewed on: 11th April 2023
Manjula Shah's avatar
Manjula Shah

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