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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.89 (7597 reviews)

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4.89

Based on 7,597 reviews, last reviewed 28th Jan 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and easy to use - all seems to work well f... Great app and easy to use - all seems to work well for me and not looking to change Reviewed on: 28th January 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

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Starling Bank Business Account reviews (7597)

Make it as difficult as possible

I found it almost impossible to pass the information needed as it didn’t tick boxes . So is rejectedwhy make it almost impossible to open an account I’ve don’t have all the info to tick boxes. Reviewed on: 6th November 2022

New account rejected for no reason

I have a limited company operating for 8 years and tried to switch from Lloyds. But we were rejected with no explanation. Very odd! We will take our business elsewhere. Reviewed on: 18th August 2022

Great business bank account

No banking fees. Very friendly staff that are quick and easy to get hold of Reviewed on: 14th August 2022

No human contact, Rejected opening of a business account without reason

Horrendous company. Admittedly I fell for the slick and modern branding but they really showed themselves to be amateurs. Submitted documents as required, my business is regulated by a government body and received a message on their faulty app that they couldn't open a business account and they couldn't tell me why. No response to emails and the advisors on the phone have no clue apart from whatever the script they are reading from is telling them. Stick to old guard, Lloyds are pretty good, I'm going there, Reviewed on: 1st August 2022

Fine for a very small business, becomes increasingly poor as you grow

It's fine if the business is very small and you just want an app to update you when you receive a payment and you value a nice app experience. Once your account becomes more complex, you can't even do basic things such as check total incoming revenue in a certain period, I called to ask about this and was patronisingly told to print off the pdfs and use a calculator - when you're dealing with thousands of transactions, that's not a good response. They still won't offer any type of business OD and are blaming covid bounce back loans (it's June 2022), and the staff are generally clueless as to what products the bank can actually offer. Also be prepared to be regularly cut off if you need to speak to an advisor. Basically if you have, or you want, a grown up business, go to a grown up bank. We moved to HSBC and instant breath of fresh air in the form of a safe pair of hands. No doubt they'll have their frustrations as all banks do, but seem far better suited to a growing business. Reviewed on: 29th June 2022

Very user friendly and quick to help

Starling Bank have never caused us a problem. Reviewed on: 9th June 2022

Won't even let me open the account

They asked me for signatures from all the directors.....but I'm the only one? I explained this and then they are stuck on this point. Ridiculous. I've also noticed their customer service on personal accounts has gone downhill recently. Reviewed on: 29th April 2022

Everything easy to use

Really useful to get notified immediately there is any transactions. Reviewed on: 12th April 2022

Easy to use and keeps track of everything

Starling bank saves you a lot of time when you need to through statements and is easy to use Reviewed on: 11th April 2022

Simplicity

Starling Business Account is so simple to set up. Whenever I have had any questions that need answered they have been fast and extremely helpful in answering. Their online banking is straightforward and a pleasure to use. Absolutely 1st class service all round! Reviewed on: 11th April 2022

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