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Starling Bank: Business account reviews

Name: Business account
Rating: 4.84 (7604 reviews)

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4.84

Based on 7,604 reviews, last reviewed 1st Jun 2026

40% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Customer service is excellent and response. Customer service is excellent and response. App feels very safe and is easy to navigate. We have business and personal banking with Starling and have ... Read more Reviewed on: 1st June 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling Bank offer a fully licensed UK business bank account with no monthly fees and 24/7 support.

Using the Starling app, you can bring your banking, bookkeeping and tax under one roof with Starling Accounting. You can see spending analytics and get instant notifications the second you spend or get paid.

Starling Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Business account reviews (7604)

These Guys are Great

I use Starling Bank for my small business and cannot recommend them higly enough. As with any bank account, setting up the account was filled with checks and balances, but the process was clear and user friendly, and I felt that support was always at hand. The interface between the mobile app and the website is smooth, with the website being easy to navigate. The swiftness of transactions, and the confirmations and alerts for account activities are excellent; I feel informed and in control of my account. The fees and charges are clearly explained, and, I believe, represent good value for the services received. I do not undertake cash transactions, so cannot comment on the process for banking cash. In fact, I have been so impressed with Starling Bank, I have opened a personal current account, as has my partner, and I have recommended the business banking to friends who also run small businesses. Reviewed on: 25th March 2022

Great User Interface

The app is easy to use and has handy features not available in other apps or using online banking. It's slightly confusing if you have more than one business but still a great bank Reviewed on: 25th March 2022

Good Old Fashioned Service In The New Digital World

In a digital age of giant companies that a small business has to rely on its wonderful to find a bank that has taken the time to fully train and support their customer facing staff. The interest in genuinely helping a customer is clear to see. No question is too small or silly and one feels confident with the responses given; with a smile and as much time as one needs to get the question sorted. With Starling I can run my business with confidence of knowing my bank is there for me. My personal account is just as well supported. Thanks Starling team Reviewed on: 25th March 2022

Excellent customer service

Contact/representative at starling bank has been amazing by responding speedily to request and resolving issues which is important to us and our clients. Reviewed on: 25th March 2022

Ethical, customer focused and reliable banking

I have been banking (business and personal) with Starling for over two years. The app is easy to use, customer service is second to none and there's no fees. I recommend Starling to all of my clients. Reviewed on: 25th March 2022

Efficient, user friendly, customer centric

It’s a relief to deal with a company with a ‘can do’ approach that does the doing not just talk about the doing! Reviewed on: 25th March 2022

Great service and support

I moved to Starling in 2020 with some hesitation as it was my first online only banking account. I need not have worried - everything was handled professionally and smoothly with the move and the ongoiung support has been great. No problems and always there with ideas and support. Reviewed on: 25th March 2022

Quick, easy and very efficient!

Does exactly what it says on the tin but right at your fingertips! Reviewed on: 25th March 2022

A fresh pair of eyes on banking

Ruffled some feathers of the old stalwarts of the banking world who have simply stagnated and not kept pace with newer offerings. What you do is what I have been needing from a bank for so long... so thank you!! Keep up the hard work... Reviewed on: 25th March 2022

Best Bank for Business

I have been with Starling now for almost two years. Over that time, Starling has proven over and over again their concern for the security of every transaction I have made, especially foreign transactions. Also, their Toolkit is one of the best. Best above all, their customer service is far superior to most I've experienced before - easy to reach, quick response time, always has a solution, and very polite. What else do you want? Great exchange rates on their credit cards when used abroad. A great benk! Reviewed on: 25th March 2022

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