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Suits Me: Personal account reviews

View other Suits Me products
4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

Efficient good customer service.

5
Efficient good customer service. Resolves problems right away Reviewed on: 21st April 2025
Fabbzzy Ahmed's avatar
Fabbzzy Ahmed

They are diligent when providing customer service

4
They are diligent when providing customer service Reviewed on: 21st April 2025
Mayeul K's avatar
Mayeul K

Great experience!

5
I’ve always felt that communication from Suits Me has been very good since I opened my account. I’m always reliably informed about any changes that might affect me. The app is simplistic and very user friendly. Reviewed on: 21st April 2025
Adam T's avatar
Adam T

Amazing service

5
Nothing but ease and good customer service Reviewed on: 21st April 2025
Alan M's avatar
Alan M

Good service

5
very good service however just takes too long to get technical help over phone it’s nearly impossible. however it’s only minor problems. Reviewed on: 21st April 2025
Beth's avatar
Beth

Excellent bank.

5
Excellent bank. So helpful and uncomplicated perfect bank account for me Reviewed on: 21st April 2025
Simon H's avatar
Simon H

Good customer service and very helpful

5
Good customer service and very helpful Reviewed on: 21st April 2025
Saila Kouser's avatar
Saila Kouser

I’ve enjoyed banking with suits me, some great rewar...

5
I’ve enjoyed banking with suits me, some great rewards and the customer service is excellent Reviewed on: 21st April 2025
Ashley D's avatar
Ashley D

This account certainly suits me

5
What i like how easy the process was to open my account with Suits me, the debit card arrived withing 3 days and was up and running in no time at all, plus there staff are pleasant and helpful, I also like their security measures witch excellent. Reviewed on: 21st April 2025
John Robo's avatar
John Robo

Very good experience but at the start I had to wait...

4
Very good experience but at the start I had to wait months to get my card and things over Reviewed on: 21st April 2025
Garou h's avatar
Garou h

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