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Suits Me: Personal account reviews

View other Suits Me products
4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
Visit provider site Read all reviews Write a review

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

Best bank ever

5
Great bank only thing i would change is having a 24/7 helpline Reviewed on: 21st April 2025
Jo's avatar
Jo

Good customer service,very fast transactions,sending...

5
Good customer service,very fast transactions,sending and receiving money in seconds,been with bank 4 years.. had no problems Reviewed on: 21st April 2025
ainars o's avatar
ainars o

Customer care need attention

4
Just not fit with more details information and the customer service too, nothing reaching out the customer care Reviewed on: 21st April 2025
Abu S's avatar
Abu S

Brilliant service amazing definitely recommend

5
Brilliant service amazing definitely recommend Reviewed on: 21st April 2025
Jodie M's avatar
Jodie M

Long delay on phone calls shame as the card works we...

4
Long delay on phone calls shame as the card works well for me Reviewed on: 21st April 2025
Carl w's avatar
Carl w

The best people to help with anything and everything.

5
The best people to help with anything and everything. When high street banks turn you away, Suits me is here to help. Reviewed on: 21st April 2025
Hoppy's avatar
Hoppy

Suits Me offered me an a count when other banks decl...

5
Suits Me offered me an a count when other banks declined Reviewed on: 21st April 2025
Phil C's avatar
Phil C

Happy Suits me Customer

5
Ever since I have been a Suits me Customer I am satisfied with the account, easy to use, and I am very happy. I did have a fraud investigation on the card, which was done professionally. The only thing is waiting to speak to an advisor takes a while. Easy to pay money into the account or pay a payee and pay bills. The contactless card feels like having a card from NatWest. Reviewed on: 21st April 2025
Jahmel 's avatar
Jahmel

Totally BRILLIANT

5
At this time when websites are so often very tricky to Navigate, Suits me is super clear, Also the support on the one occasion I needed it was brilliant compared to other banking experiences. Reviewed on: 21st April 2025
Mark A's avatar
Mark A

cash back rewards are a good thing too

5
Very good easy to use good cash back rewards Reviewed on: 21st April 2025
Jamie c's avatar
Jamie c

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