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Surewise: Mobility Scooter Insurance reviews

Name: Mobility Scooter Insurance
Rating: 4.94 (384 reviews)

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4.93

Based on 384 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very polite staff and great prices Very polite staff and great prices Reviewed on: 5th September 2025

Latest lowest rating:

2

Policy terms not clear Old, severely disabled, my scooter broke down at home. surewise totally refused to help and just quoted the policy at me. It left me completely isolat... Read more Reviewed on: 24th September 2022

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About this product

Surewise offers insurance for mobility scooters, powered wheelchairs, manual wheelchairs, cabin cars and rollators.

Surewise insurance policies provide protection for accidental damage, theft or loss, third-party liability and personal accidents. There are optional extras including breakdown recovery and puncture care.

Surewise insurance reviews help you find out what it’s really like to be a customer. If you’ve used Surewise before, you can also leave a review and share your experience.

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Surewise Mobility Scooter Insurance reviews (384)

Great company

I've been with Surewise for just over 2 years for my mobility scooter..it gives me confidence should I break down they will pick my up and bring me home If not fixed on the spot..although I've never made a claim it gives me ease of mind to know they are there..also the payments have not gone up..it also covers the tyres too.. Reviewed on: 20th July 2022

Fast repair no quibble

My husband has a scooter that need a fast repair and it was dealt with very fast and efficient excellent service Reviewed on: 20th July 2022

Easy peace of mind

This was so quick and easy to set up. I always use Surewise for insurance Reviewed on: 20th July 2022

Very efficient & competitive

Not actually had to use Surewise yet. Friendly helpful staff that helped me choose the right cover for me. Reviewed on: 20th July 2022

Excellent service great value

I have been with Surewise for many years & thankfully have not had to claim until recently when my issue was dealt with promptly & claim sorted. I was kept informed & was able to understand everything. They are always very helpful regarding renewal of claim & any questions regarding the policy. Thanks Reviewed on: 20th July 2022

Was a lot cheaper than previous Insurer

Have not had to claim but I hope if I do it will be easy. Reviewed on: 20th July 2022

Simple and straightforward to set up and use

This company was recommended to me by my mobility scooter provider. Setting up the policy was simplicity itself and everything is very clear in language that is easy to understand. The amount of cover is also extensive. Renewal each year is automatic with advance notice should you wish to make any changes. The price is very reasonable. Reviewed on: 20th July 2022

Peace of mind

Good insurance at Good rates, very helpful agents Reviewed on: 20th July 2022

Mobility Scooter

For the first time ever I needed to obtain insurance to cover my scooter and on checking found Surewise although not the cheapest had to my mind the best all round cover. I also found their Webb site to be easy to find my way around and on this basis have recommended them to others in need of insurance. Reviewed on: 20th July 2022

Mobility Freedom

Excellent mobility insurance cover at a great price year after year, giving you the freedom to go. Reviewed on: 20th July 2022

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