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Tembo Money reviews

tempo money
Rated Excellent • 4.82/5

Tembo Money reviews

Verified business Last reviewed within 7 days British bank awards winner
See more on their website Write a review
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 9,620 product reviews

Average score of 4.82/5
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
Reviews for Tembo Money have trended negatively over the past 90 days

Tembo Money’s mortgage broker service is a lifesaver for first-time buyers and tricky cases, with friendly, clear, and speedy support that makes the whole process feel manageable. Their Lifetime ISA and Cash ISA products shine with competitive interest rates, easy-to-use apps, and helpful features that keep saving simple and motivating. Some users wish for faster interest payments and smoother ISA transfers, but overall it’s a solid choice for saving and borrowing.

Positive themes

  • Tembo Money Mortgage Broker made getting a mortgage easy with clear, friendly support throughout.
  • Tembo Money Lifetime ISA app is easy to use with great rates and helpful saving tools.
  • Tembo Money Cash ISA offers competitive rates with a user-friendly app that makes saving simple.

Negative themes

  • Tembo Money users find ISA transfers can be slow or problematic at times.
  • Some Tembo Money customers feel interest payments on ISAs could be faster.
  • A few found Tembo Money’s customer service patchy or slow to resolve issues occasionally.
Summarised by AI
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About Tembo Money

Tembo Money is an award-winning digital mortgage broker and savings platform.

Tembo Money was co-founded in London in 2020 by Richard Dana, Eddie Ross and Geoff Wright. Tembo specialises in helping buyers, movers and remortgages boost their affordability through their platform.

Tembo Money offers mortgages, lifetime ISAs and cash ISAs.

Tembo Money at a glance

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Reviews for Tembo Money

Showing 11 of 9620 company reviews • Last reviewed within 7 days

Excellent Service

Cash ISA • 13th June 2026

Service provided whilst starting my ISA and ongoing service has been excellent.

{"display":"Phil O'Rourke ","full_name":"Phil O'Rourke ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Fantastic provider

Cash ISA • 11th June 2026

Fantastic provider with a great combination of transparency and very efficient and quick service delivery when I have any queries or issues which need resolving.... Fantastic provider with a great combination of transparency and very efficient and quick service delivery when I have any queries or issues which need resolving. Very understanding and quick to help me out. Read more Read less

{"display":"William S","full_name":"William S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Tembo - a great example of modern financial services

    Tembo offers exactly what a modern financial services business should - an easy to use app with clear messages and jargon-free! Competitive interest rates too... Tembo offers exactly what a modern financial services business should - an easy to use app with clear messages and jargon-free! Competitive interest rates too - I've already recommended Tembo to others! Read more Read less

    {"display":"Cath S","full_name":"Cath S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Cath S 11th June 2026
  • 5.00/5

    Tembo was really intuitive, amd amazing service

    Tembo popped up as a top search result, and I found it super intuitive and easy to use, plus I could track my progress online!... Tembo popped up as a top search result, and I found it super intuitive and easy to use, plus I could track my progress online! Olivia and Chelsea were really helpful - they snagged us the best deal out there, met our needs and answered all our questions. Honestly, I've dealt with a few mortgage companies and advisors before, and Tembo, along with their customer care, was the best. Read more Read less

    {"display":"Miles Cuthbert","full_name":"Miles Cuthbert","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1646891.png"}}'s avatar
  • 5.00/5

    Best LISA provider

    Had LISA with Tembo and used their services to get mortgage via Barclays.

    {"display":"Zeeshan","full_name":"Zeeshan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Zeeshan 9th June 2026
  • 5.00/5

    Lifetime ISA

    Lifetime ISA. Dealt with this swiftly and released funds promptly, in order to complete.

    {"display":"Suhail N","full_name":"Suhail N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Suhail N 8th June 2026
  • 5.00/5

    Peter & Gemma were excellent.

    Peter & Gemma were excellent. Very accomodating, professional and helpful. The whole process was very quick.

    {"display":"krzysztof kojlo","full_name":"krzysztof kojlo","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1618293.png"}}'s avatar
  • 5.00/5

    Have had a great experience with Glen and Callum, th...

    Have had a great experience with Glen and Callum, they assured me on everything, worked with me to find a suitable lender when it was... Have had a great experience with Glen and Callum, they assured me on everything, worked with me to find a suitable lender when it was really difficult for us! Thank you so much both! Read more Read less

    {"display":"Sarah Saleem","full_name":"Sarah Saleem","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1397072.png"}}'s avatar
  • 5.00/5

    Thanks to Luke, Abi & Lorraine from a First Time Buyer

    Honestly, this process has been so smooth start to finish. At first, after trying to unsuccessfully buy a property above a commercial premises, I thought... Honestly, this process has been so smooth start to finish. At first, after trying to unsuccessfully buy a property above a commercial premises, I thought that nobody could help me. Tembo found me a good deal however, advised me to steer clear from it - and in hindsight, it was excellent advice. Further down the line I found a perfect apartment for me, and my advisor even locked in a far lower price than the recent mortgage price spikes, lowering my average monthly cost by about 100 pounds, which is a lot when you’re a sole FTB! The 1% incentive also added an additional 150 pounds on top of my deposit, which helps out a ton when moving and money can be so sparse. So grateful for Tembo’s help and advice throughout this crucial period in my life. Thank you! Read more Read less

    {"display":"Charlotte H","full_name":"Charlotte H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    So helpful

    Kelly and Elly were exceptional with helping me through then process, providing support and promoting my making my own choices. They also did their best... Kelly and Elly were exceptional with helping me through then process, providing support and promoting my making my own choices. They also did their best to provide answers to my endless queries as a first time buyer. I really did feel I was in safe hands! Read more Read less

    {"display":"Tanya J","full_name":"Tanya J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Highly recommend!

    I had a fantastic experience with Tembo when buying my first home. Charlotte, Michelle, Wendy, Poppy, Farrah, and Nicola were all wonderful with their support... I had a fantastic experience with Tembo when buying my first home. Charlotte, Michelle, Wendy, Poppy, Farrah, and Nicola were all wonderful with their support throughout the process - they were incredibly helpful and knowledgeable, and made the whole thing feel simple. I would definitely recommend Tembo to anyone looking for help with their mortgage! Read more Read less

    {"display":"Helena","full_name":"Helena","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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