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Tembo Money reviews

tempo money
Rated Excellent • 4.92/5

Tembo Money reviews

Verified business Last reviewed within 7 days British bank awards winner
See more on their website Write a review
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 6,056 product reviews

Average score of 4.92/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
Reviews for Tembo Money have trended negatively over the past 90 days

Tembo Money’s Mortgage Broker service is praised for its friendly, clear, and supportive guidance that makes buying or remortgaging a home feel stress-free. Their Cash ISA and Lifetime ISA products are loved for easy-to-use apps, competitive interest rates, and helpful customer support. Some users wish for even better rates and quicker ISA transfers.

Positive themes

  • Tembo Money Mortgage Broker made the whole mortgage process easy and stress-free.
  • Tembo Money Cash ISA app is super easy to use with clear info and good rates.
  • Tembo Money Lifetime ISA app is user-friendly with great rates and helpful support.

Negative themes

  • Some found Tembo Money’s ISA interest rates less competitive over time.
  • ISA transfers sometimes took longer than expected causing frustration.
  • A few experienced delays or communication issues during complex mortgage cases.
Summarised by AI
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About Tembo Money

Tembo Money is an award-winning digital mortgage broker and savings platform.

Tembo Money was co-founded in London in 2020 by Richard Dana, Eddie Ross and Geoff Wright. Tembo specialises in helping buyers, movers and remortgages boost their affordability through their platform.

Tembo Money offers mortgages, lifetime ISAs and cash ISAs.

Tembo Money at a glance

Contact details

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Reviews for Tembo Money

Showing 11 of 6056 company reviews • Last reviewed within 7 days

Brilliant service from Andy and abbey at tembo

Mortgage Broker • 2nd March 2026

Brilliant service from Andy and abbey, they helped us with every step and nothing was to much trouble

{"display":"Eightball","full_name":"Eightball","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1223218.png"}}'s avatar
Rated Excellent • 5/5
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Jessica & Gemma at Tembo were Great

Mortgage Broker • 2nd March 2026

We were looked after very well by Jessica & Gemma. They were good at keeping us updated and very patient with our questions. They really... We were looked after very well by Jessica & Gemma. They were good at keeping us updated and very patient with our questions. They really made what js usually a "stressful" experience very manageable and encouraging. Read more Read less

{"display":"Jake Martin","full_name":"Jake Martin","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1375016.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I used tembo mortgage broker services to help me fin...

    I used tembo mortgage broker services to help me find a mortgage. Jess, Gemma and Claudia were extremely helpful in securing a mortgage for me... I used tembo mortgage broker services to help me find a mortgage. Jess, Gemma and Claudia were extremely helpful in securing a mortgage for me as a single homeowner and first time buyer. They kept me updated and made the whole process stress free! Thankyou ladies. Read more Read less

    {"display":"Francesca A","full_name":"Francesca A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Gemma and Jessica at Tembo were amazing at assisting...

    Gemma and Jessica at Tembo were amazing at assisting us with buying our first home. Excellent communication and support throughout. Will definitely recommend tembo!

    {"display":"Nathan and Abbie","full_name":"Nathan and Abbie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Chelsea and Leah

    Chelsea and Leah have been amazing throughout this process, which didn't last long seeing as they got everything completed so quickly, which we are so... Chelsea and Leah have been amazing throughout this process, which didn't last long seeing as they got everything completed so quickly, which we are so happy with and grateful for! The whole process has been so smooth we felt like we didn’t really have to do anything and they got it all sorted without any hassle. We really appreciate everything you have done for us! Thankyou Read more Read less

    {"display":"Aksah S","full_name":"Aksah S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Aksah S 2nd March 2026
  • 5/5

    Great experience

    Very efficient process, and a very seamless transaction with good advice and guidance, especially from Gemma and Luke.

    {"display":"Robert W","full_name":"Robert W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Ashley and Tia were super helpful.

    Ashley and Tia were super helpful. We didn't apply for a mortgage (yet) as we thought in our current situation we would not be able... Ashley and Tia were super helpful. We didn't apply for a mortgage (yet) as we thought in our current situation we would not be able to get one. We found an amazing house and thought we would just give it a go and.... they sorted us a mortgage with a good rate :)! Great Service! Read more Read less

    {"display":"Annet ","full_name":"Annet ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Absolutely fantastic from Ermira and Emma at Tembo

    Absolutely fantastic service from my mortgage advisor Ermira and case manager Emma. They were incredibly helpful, reliable, and knowledgeable — always on top of everything.... Absolutely fantastic service from my mortgage advisor Ermira and case manager Emma. They were incredibly helpful, reliable, and knowledgeable — always on top of everything. Communication was excellent, and I was kept updated every step of the way. They made the whole process smooth and stress-free. I highly recommend! Read more Read less

    {"display":"J R","full_name":"J R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    J R 2nd March 2026
  • 5/5

    Great service

    We were supported well throughout the entire process and received regular updates.

    {"display":"Harri","full_name":"Harri","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Harri 2nd March 2026
  • 5/5

    Outstanding service from Ayron & Poppy

    Ayron and Poppy have been outstanding to work with and I cannot recommend them enough! They have been so patient throughout my entire purchase journey... Ayron and Poppy have been outstanding to work with and I cannot recommend them enough! They have been so patient throughout my entire purchase journey and, as a first time buyer, ensured I fully understood the purchase process. Their assistance has been invaluable and they have made my buying journey so much easier! Read more Read less

    {"display":"Robyn Broadhurst","full_name":"Robyn Broadhurst","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1374057.png"}}'s avatar
  • 5/5

    Elly and Sophie have guided us along this experience...

    Elly and Sophie have guided us along this experience every step of the way as first time buyers it’s always a little scary and unknown... Elly and Sophie have guided us along this experience every step of the way as first time buyers it’s always a little scary and unknown but they’ve both been fantastic. Read more Read less

    {"display":"Steph W","full_name":"Steph W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Steph W 1st March 2026

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