Smart Money People Logo
Go to business site

Voting in the Consumer credit awards 2026 is open - Vote here

Share this page
Link copied

Tembo Money reviews

tempo money
Rated Excellent • 4.91/5

Tembo Money reviews

Verified business Last reviewed within 7 days British bank awards winner
See more on their website Write a review
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 9,508 product reviews

Average score of 4.91/5
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
Reviews for Tembo Money have trended positively over the past 90 days

Tembo Money’s mortgage broker service is a lifesaver for first-time buyers and tricky cases, with friendly, clear, and speedy support that makes the whole process feel manageable. Their Lifetime ISA and Cash ISA products shine with competitive interest rates, easy-to-use apps, and helpful features that keep saving simple and motivating. Some users wish for faster interest payments and smoother ISA transfers, but overall it’s a solid choice for saving and borrowing.

Positive themes

  • Tembo Money Mortgage Broker made getting a mortgage easy with clear, friendly support throughout.
  • Tembo Money Lifetime ISA app is easy to use with great rates and helpful saving tools.
  • Tembo Money Cash ISA offers competitive rates with a user-friendly app that makes saving simple.

Negative themes

  • Tembo Money users find ISA transfers can be slow or problematic at times.
  • Some Tembo Money customers feel interest payments on ISAs could be faster.
  • A few found Tembo Money’s customer service patchy or slow to resolve issues occasionally.
Summarised by AI
Was this helpful?

About Tembo Money

Tembo Money is an award-winning digital mortgage broker and savings platform.

Tembo Money was co-founded in London in 2020 by Richard Dana, Eddie Ross and Geoff Wright. Tembo specialises in helping buyers, movers and remortgages boost their affordability through their platform.

Tembo Money offers mortgages, lifetime ISAs and cash ISAs.

Tembo Money at a glance

Contact details

Website
Visit provider website
Social media

Reviews for Tembo Money

Showing 11 of 9508 company reviews • Last reviewed within 7 days

Great Company!

Mortgage Broker • 15th April 2026

We had a great experience working with Saul and Jodie throughout our mortgage process. Saul was knowledgeable, clear, and really supportive in helping us understand... We had a great experience working with Saul and Jodie throughout our mortgage process. Saul was knowledgeable, clear, and really supportive in helping us understand our options, while Jodie kept everything running smoothly behind the scenes and was always quick to respond to any questions. Together, they made what could have been a stressful process feel straightforward and manageable. We really appreciated their professionalism and would highly recommend them. Read more Read less

{"display":"Rhea","full_name":"Rhea","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

We had very experienced mortgage advisors from the s...

Mortgage Broker • 15th April 2026

We had very experienced mortgage advisors from the start. We always felt at ease and all of our questions were answered quickly and in detail.... We had very experienced mortgage advisors from the start. We always felt at ease and all of our questions were answered quickly and in detail. I felt very comfortable and confident throughout the process and would recommend to my friends & family. Read more Read less

{"display":"Georgia","full_name":"Georgia","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Top marks to Tembo!

    ​Having been disappointed with my previous broker, I made a last-minute switch to Tembo, and I'm super pleased I did. Jess Campbell and Gemma Bentley... ​Having been disappointed with my previous broker, I made a last-minute switch to Tembo, and I'm super pleased I did. Jess Campbell and Gemma Bentley were amazing! From the initial meeting to discuss my remortgage through to securing a rate, the communication was flawless. They moved quickly and efficiently to ensure my rate was safely locked in. All whilst keeping the process calm and stress-free. I've already recommended them to family and friends and will be using them again in the future. Read more Read less

    {"display":"Natasha B","full_name":"Natasha B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Amazing service from start through to buying my firs...

    Amazing service from start through to buying my first home. The team were amazing, efficient and friendly.

    {"display":"Patrick C","full_name":"Patrick C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Patrick C 15th April 2026
  • 5/5

    Really helpful during volatile times.

    Emma and Jen were really helpful - especially during a stressful time when rates were changing so rapidly. Jen helped us go through the application... Emma and Jen were really helpful - especially during a stressful time when rates were changing so rapidly. Jen helped us go through the application quickly, and rapidly shifted as products were taken off the market. We'd happily use Tembo again. Read more Read less

    {"display":"Tavledon","full_name":"Tavledon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Tavledon 15th April 2026
  • 5/5

    Tembo beats Trump!

    Good communications. we felt that Tembo really understood our situation and were there to help. Even during the uncertainties of Trump v Iran and its... Good communications. we felt that Tembo really understood our situation and were there to help. Even during the uncertainties of Trump v Iran and its effect on mortgages we felt in safe hands. Read more Read less

    {"display":"Altorro","full_name":"Altorro","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Altorro 15th April 2026
  • 5/5

    The customer service was outstanding!

    The customer service was outstanding! The fee at £749 felt a little costly, but we felt the service was worth it. The team managed to... The customer service was outstanding! The fee at £749 felt a little costly, but we felt the service was worth it. The team managed to secure us a great deal while dealing with a complex scenario - we’d highly recommend Tembo to friends and family. Read more Read less

    {"display":"Bethany","full_name":"Bethany","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Bethany 15th April 2026
  • 5/5

    Tembo helped us secure our remortgage and we’re real...

    Tembo helped us secure our remortgage and we’re really helpful and clear through the process. Emma and Jen did a great job

    {"display":"J T","full_name":"J T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    J T 15th April 2026
  • 5/5

    Our mortgage was a complex case but Peter and Emma d...

    Our mortgage was a complex case but Peter and Emma did a fabulous job of finding us a mortgage, doesn’t matter what we asked they... Our mortgage was a complex case but Peter and Emma did a fabulous job of finding us a mortgage, doesn’t matter what we asked they helped us every step of the way. They replied as quick as they could to our emails and they took the time to update us all the way through! Could not of asked for better people to deal with our mortgage! Thank you Read more Read less

    {"display":"Steven L","full_name":"Steven L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Steven L 15th April 2026
  • 5/5

    Emma and Billy were both very responsive and helpful.

    Emma and Billy were both very responsive and helpful. Billy worked late into the evening to ensure my application was submitted on time and I got the rate I wanted.

    {"display":"Ella C","full_name":"Ella C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Ella C 15th April 2026
  • 5/5

    Great experience.

    Great experience., thanks to Ben and Amy.Very professional yet empathetic and friendly. Excellent communication and always on hand to answer any questions. The whole process... Great experience., thanks to Ben and Amy.Very professional yet empathetic and friendly. Excellent communication and always on hand to answer any questions. The whole process was handled in such a way as to make it as straightforward as possible. Read more Read less

    {"display":"RD","full_name":"RD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    RD 15th April 2026

    Products from Tembo Money
    Showing products offered by Tembo Money

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice