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Tembo Money reviews

tempo money
Rated Excellent 4.81/5

Tembo Money reviews

Verified business Last reviewed within 7 days British bank awards winner
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 9,609 product reviews

Average score of 4.81/5
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
Reviews for Tembo Money have trended positively over the past 90 days

Tembo Money’s mortgage broker service is a lifesaver for first-time buyers and tricky cases, with friendly, clear, and speedy support that makes the whole process feel manageable. Their Lifetime ISA and Cash ISA products shine with competitive interest rates, easy-to-use apps, and helpful features that keep saving simple and motivating. Some users wish for faster interest payments and smoother ISA transfers, but overall it’s a solid choice for saving and borrowing.

Positive themes

  • Tembo Money Mortgage Broker made getting a mortgage easy with clear, friendly support throughout.
  • Tembo Money Lifetime ISA app is easy to use with great rates and helpful saving tools.
  • Tembo Money Cash ISA offers competitive rates with a user-friendly app that makes saving simple.

Negative themes

  • Tembo Money users find ISA transfers can be slow or problematic at times.
  • Some Tembo Money customers feel interest payments on ISAs could be faster.
  • A few found Tembo Money’s customer service patchy or slow to resolve issues occasionally.
Summarised by AI
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About Tembo Money

Tembo Money is an award-winning digital mortgage broker and savings platform.

Tembo Money was co-founded in London in 2020 by Richard Dana, Eddie Ross and Geoff Wright. Tembo specialises in helping buyers, movers and remortgages boost their affordability through their platform.

Tembo Money offers mortgages, lifetime ISAs and cash ISAs.

Tembo Money at a glance

Contact details

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Reviews for Tembo Money

Showing 11 of 9609 company reviews Last reviewed within 7 days

Just the best.

Lifetime ISA 22nd May 2026

Just the best. Trustworthy, efficient, easy to use. Feel like someone is finally in young people’s side money wises

Rated Excellent 5.00/5
Read more product reviews

Good rates and service

Lifetime ISA 20th May 2026

I've got consistently good rates and advice, and they've moved very quickly at the end to get our LISA funds to our solicitor within a... I've got consistently good rates and advice, and they've moved very quickly at the end to get our LISA funds to our solicitor within a week to ensure we can complete in time for the sellers' mortgage expiry. Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 4.00/5

    Tembo genuinely helped me through a very stressful f...

    Tembo genuinely helped me through a very stressful first home purchase process. Although the solicitor withdrawal timeline could not be met due to the short... Tembo genuinely helped me through a very stressful first home purchase process. Although the solicitor withdrawal timeline could not be met due to the short notice before completion, the team were incredibly understanding and responsive. Abi went above and beyond by arranging an expedited withdrawal so I could still complete on my property purchase, which made a huge difference during an already stressful time. Communication was clear, friendly and supportive throughout. The app is easy to use, customer service has been excellent, and I really appreciated the human approach during such an important milestone. Thank you again to Abi and the Tembo team for all your help! Read more Read less

    {"display":"Fiore","full_name":"Fiore","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Fiore 20th May 2026
  • 5.00/5

    Highly recommend. Thank you Helena & Claudia

    Claudia & Helena were fabulous. Kept us in the loop throughout and were hand to answer any questions that came up

  • 5.00/5

    Solicitor's experience of Tembo

    As a solicitor dealing with a property purchase on behalf of a client who was using a Lifetime ISA provided by Tembo Money, I found... As a solicitor dealing with a property purchase on behalf of a client who was using a Lifetime ISA provided by Tembo Money, I found Tembo extremely effectient with great communication skills and simple instructions. Read more Read less

    {"display":"Karen C","full_name":"Karen C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Karen C 13th May 2026
  • 5.00/5

    Amazing customer service and has helped us massively...

    Amazing customer service and has helped us massively with paying for our first home. Amazing company!!

    {"display":"Marc ","full_name":"Marc ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Marc 12th May 2026
  • 5.00/5

    We would definitely recommend Tembo

    We started our journey to obtaining our mortgage for our new house with Bethany from Tembo, she was great and worked really hard to find... We started our journey to obtaining our mortgage for our new house with Bethany from Tembo, she was great and worked really hard to find us the best mortgage possible, we had a few setbacks due to certain criteria but Bethany didn't give up and we ended up finding a suitable lender and being accepted for our mortgage, Callum then took over from Bethany to see us through the remainder of the process and he was brilliant, he was very patient with all of our questions and he kept us well informed throughout the process, we were extremely happy with the help and service we received using Tembo and they made what can be a very complicated and confusing process very straightforward and simple. We would definitely recommend Tembo if you're looking for a mortgage broker! Read more Read less

  • 5.00/5

    Super easy to Remortgage with Tembo.

    Super easy to Remortgage with Tembo. Gemma and Matt were Brilliant.

    {"display":"SW","full_name":"SW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage broker
    SW 9th May 2026
  • 5.00/5

    Super helpful service

    Abbey and Geraldine were super helpful in getting our mortgage sorted. It was a great reassurance to know they were always looking to find the... Abbey and Geraldine were super helpful in getting our mortgage sorted. It was a great reassurance to know they were always looking to find the best option for us. They kept us updated through the whole process and answered all my questions quickly. Read more Read less

  • 5.00/5

    This is the second time I have worked with Tembo for...

    This is the second time I have worked with Tembo for a remortgage. Matt and Gemma are exceptional to work with: fast, efficient, great recommendation... This is the second time I have worked with Tembo for a remortgage. Matt and Gemma are exceptional to work with: fast, efficient, great recommendation across the whole of the market. I've already recommended friends to Tembo and will continue to do so. An excellent digital experience as well. Beautiful website, great communications, all in all top class. Read more Read less

  • 5.00/5

    Our experience has been extremely smooth with regula...

    Our experience has been extremely smooth with regular communication and updates, and swift answers to any questions we have had

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