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Tembo Money reviews

tempo money
Rated Excellent • 4.91/5

Tembo Money reviews

Verified business Last reviewed within 7 days British bank awards winner
See more on their website Write a review
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 8,979 product reviews

Average score of 4.91/5
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
Reviews for Tembo Money have trended negatively over the past 90 days

Tembo Money’s Mortgage Broker service is praised for its friendly, clear, and supportive guidance that makes buying or remortgaging a home feel stress-free. Their Cash ISA and Lifetime ISA products are loved for easy-to-use apps, competitive interest rates, and helpful customer support. Some users wish for even better rates and quicker ISA transfers.

Positive themes

  • Tembo Money Mortgage Broker made the whole mortgage process easy and stress-free.
  • Tembo Money Cash ISA app is super easy to use with clear info and good rates.
  • Tembo Money Lifetime ISA app is user-friendly with great rates and helpful support.

Negative themes

  • Some found Tembo Money’s ISA interest rates less competitive over time.
  • ISA transfers sometimes took longer than expected causing frustration.
  • A few experienced delays or communication issues during complex mortgage cases.
Summarised by AI
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About Tembo Money

Tembo Money is an award-winning digital mortgage broker and savings platform.

Tembo Money was co-founded in London in 2020 by Richard Dana, Eddie Ross and Geoff Wright. Tembo specialises in helping buyers, movers and remortgages boost their affordability through their platform.

Tembo Money offers mortgages, lifetime ISAs and cash ISAs.

Tembo Money at a glance

Contact details

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Reviews for Tembo Money

Showing 11 of 8979 company reviews • Last reviewed within 7 days

I have had a very positive experience with Tembo.

Mortgage Broker • 22nd March 2026

I have had a very positive experience with Tembo. They helped me with securing my mortgage deal and were so helpful and supportive in every... I have had a very positive experience with Tembo. They helped me with securing my mortgage deal and were so helpful and supportive in every step. I recommend them to my sister who also used them when looking for a mortgage deal. Read more Read less

{"display":"Helen Mears","full_name":"Helen Mears","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1406160.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Above and Beyond!

Mortgage Broker • 22nd March 2026

Jennifer, Emma and their colleagues went above and beyond to secure us a mortgage when our buyer pulled out, meaning we could continue with our... Jennifer, Emma and their colleagues went above and beyond to secure us a mortgage when our buyer pulled out, meaning we could continue with our purchase. First class speedy service all round. I highly recommend Tembo and have already recommended to friends and family! Read more Read less

{"display":"Ian M","full_name":"Ian M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Quick and efficient service.

    Quick and efficient service. I had no issues in any part of the process

    {"display":"J A","full_name":"J A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    J A 22nd March 2026
  • 5/5

    Very patient and prompt with queries and support

    Very patient and prompt with queries and support

    {"display":"Benedetta M","full_name":"Benedetta M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Tembo are great!

    I opened an ISA with Tembo. The process was simple and efficient. I receive an email every month updating my interest payments. I have also... I opened an ISA with Tembo. The process was simple and efficient. I receive an email every month updating my interest payments. I have also recommrnded Tembo to members of my family Read more Read less

    {"display":"Martyn J","full_name":"Martyn J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Martyn J 22nd March 2026
  • 5/5

    Good service, easy to use app and excellent response...

    Good service, easy to use app and excellent response time

    {"display":"Nimi","full_name":"Nimi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    Nimi 22nd March 2026
  • 5/5

    Easy to understand and use, user friendly and excell...

    Easy to understand and use, user friendly and excellent to navigate

    {"display":"S A","full_name":"S A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Lifetime ISA
    S A 21st March 2026
  • 5/5

    Saul and Jodie made what is the terrifying experienc...

    Saul and Jodie made what is the terrifying experience of being a FTB the closest thing to easy as possible! From regular updates, clear phone... Saul and Jodie made what is the terrifying experience of being a FTB the closest thing to easy as possible! From regular updates, clear phone calls, and being there to quickly respond to all my silly questions, they have been a life line to me throughout this process Read more Read less

    {"display":"Daisy C","full_name":"Daisy C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Daisy C 21st March 2026
  • 5/5

    We had a very positive experience with Tembo.

    We had a very positive experience with Tembo, particularly from Charlotte & Poppy from start to finish. They took the time to go through our... We had a very positive experience with Tembo, particularly from Charlotte & Poppy from start to finish. They took the time to go through our options and made us feel prioritised, with a focus on getting our application sent ASAP due to the ongoing increase in interest rates. They made the process less overwhelming, especially as we're first-time buyers and would highly recommend them. Read more Read less

    {"display":"Melissa","full_name":"Melissa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Melissa 21st March 2026
  • 5/5

    I had an excellent experience working with Abby and...

    I had an excellent experience working with Abby and Geraldine on my mortgage, they were extremely helpful throughout the process, making it very clear and easy for me.

    {"display":"Jordan","full_name":"Jordan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Jordan 21st March 2026
  • 5/5

    Thank you Ruth and Christianna!

    I want to thank both Ruth and Christianna for their wonderful and personal service, they were hands on and informative throughout. I will 100% be using them in the future!

    {"display":"Kay T","full_name":"Kay T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Kay T 21st March 2026

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