The Insurance Octopus Reviews
The Insurance Octopus, based in Manchester, specialise in finding business insurance, be it indemnity, landlord, pub, hotel, or other retail insurance. If you’re looking for insurance for your business, be sure to check out Insurance Octopus reviews on Sm...
READ MOREThe Insurance Octopus, based in Manchester, specialise in finding business insurance, be it indemnity, landlord, pub, hotel, or other retail insurance. If you’re looking for insurance for your business, be sure to check out Insurance Octopus reviews on Smart Money People first, which can help you find the best business insurance!
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The Insurance Octopus Review Insight
What are people saying in their reviews?
Customer Service
57% of feedback is Product related
Customer profile
Top Age Profile: 35-44
Top Channel Preference: Online
The Insurance Octopus Products 296
Write a reviewAmazing
Amazing service and great prices
Reviewed on 15th September 2021lucasworzle
Write a reviewExcellent Service
Brilliant service from Simon, very competitive pricing and cover, simple and quick, open and honest, more insurance providers need to learn from these guys.
Reviewed on 23rd June 2021Ali Abercrombie
Write a reviewVery poor communication exploiting COVID to con customers
This company should not be trusted.
Reviewed on 10th July 2020G. Sugden
Write a reviewWont be back
taking on a new premises so needed a bit of help with what we needed cover for. The guy was rude, unhelpful and said he would email a quote on predicted figures until we could find out more. He clearly wanted the business that day and didn't hear from him Read more
taking on a new premises so needed a bit of help with what we needed cover for. The guy was rude, unhelpful and said he would email a quote on predicted figures until we could find out more. He clearly wanted the business that day and didn't hear from him again.
Waste of time!Reviewed on 1st July 2020Sharon butler
Write a reviewTerrible Customer Service
I have been persistently called again and again regarding the insurance for me business. When the member of staff calling from Insurance Octopus was getting straight through to me he was so rude to me staff, all he cared about was getting to speak to the Read more
I have been persistently called again and again regarding the insurance for me business. When the member of staff calling from Insurance Octopus was getting straight through to me he was so rude to me staff, all he cared about was getting to speak to the right person to get his commission. Terrible service. Went elsewhere and will not be using this company ever.
Reviewed on 17th February 2020H_Finances
Write a reviewExcellent service
I've been using Insurance Octopus for 5 years now and they have always provided excellent service tracking down competitive policies for my needs.
Reviewed on 22nd August 2018A Nash
Write a reviewGreat friendly helpful
Easy and straightforward. Just what I was looking for
Reviewed on 21st August 2018HandyBen
Write a reviewEasy to deal with
Helpful and great value, no hassle broker.
Reviewed on 19th August 2018Tracy Taylor
Write a reviewBusiness insurance
As a first time shop owner I tried several bit names for insurance. I then came across octopus and everything was sorted within minutes. Very impressed with the professionalism and no nonsense approach by staff. Would definitely use you again and recomme Read more
As a first time shop owner I tried several bit names for insurance. I then came across octopus and everything was sorted within minutes. Very impressed with the professionalism and no nonsense approach by staff. Would definitely use you again and recommend to others
Reviewed on 19th August 2018Mrs Annette Owen
Write a reviewEffective
I find that Insurance Octupuss finds the right policy for my needs and gets it at the right price. So I don’t have to spend any time searching.
Reviewed on 17th August 2018Brett Edgeworth
Write a reviewGreat service
I've been with the business octopus for our business insurance for a number of years now. I am always really pleased with the service received and the renewal price.
Reviewed on 16th August 2018Becky Akid
Write a reviewProfessional and organised
Communication is excellent and value for money, quick and easy to arrange.
Reviewed on 16th August 2018Janet Davies
Write a reviewBest Public Liability Insurance
I have found the staff more than helpful in helping me.
Reviewed on 15th August 2018David Olivieri
Write a reviewGood service
Good customer experience and friendly advisors. My only criticism is that when we closed one business down and informed Insurance Octopus, they continued to contact us about it
Reviewed on 15th August 2018LW
Write a reviewGood Value complemented with excellent customer service - a rarerty these days!
Been with IO a few years now ... no surprise fee increases
Reviewed on 14th August 2018CHRIS
Write a reviewEasy to deal with
From receiving the quote to discussing options, etc. contact with The Insurance Octopus is quick and easy. Would high recommend them.
Reviewed on 14th August 2018Bowling
Write a reviewFab
Excellent service, professional and helpful
Reviewed on 14th August 2018Bethany
Write a reviewinsurance you want
Octopus is a very easy company to deal with staff know what they are talking about and give good valid advise. The insurance is good quality, value for money. Staff are very polite and will ring you when it's convenient they understand working patens o Read more
Octopus is a very easy company to deal with staff know what they are talking about and give good valid advise. The insurance is good quality, value for money.
Staff are very polite and will ring you when it's convenient they understand working patens of there customers.Reviewed on 13th August 2018C.E McCaig
Write a reviewExpert Insurers
We were offered a competitive quotation.
Reviewed on 13th August 2018Matthew Smith
Write a reviewA great choice for freelancers
Very helpful and happy call centre to deal with. Short waiting times, quick and accurate service getting my documents. Great call back service at busy times. Easy to make changes to my policy and always able to effectively answer my queries on products. S Read more
Very helpful and happy call centre to deal with. Short waiting times, quick and accurate service getting my documents. Great call back service at busy times. Easy to make changes to my policy and always able to effectively answer my queries on products. Saved me money on the annual policy review with better coverage so I can't think of a reason to look elsewhere!
Reviewed on 13th August 2018Chloe
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