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Total Landlord: Landlord Insurance reviews

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4.78
Based on 1,551 reviews, last reviewed 13th Sep 2025
6800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
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1%
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Latest highest rating:

5

Clear and consise updates covering topical aspects o... Clear and consise updates covering topical aspects of rental issues. Reviewed on: 13th September 2025
CHRISTINE J's avatar
CHRISTINE J

Latest lowest rating:

2

Waited over one year to get a claim sorted. Waited over one year to get a claim sorted. Very quick to call to tell me the policy is up for renewal and payment is due but almost impossible to get... Read more Reviewed on: 10th September 2025
Inga Bleken's avatar
Inga Bleken
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1551)

Responsive efficient and contactable.

5
Can be relied upon to be efficient . Good to be able to speak with someone at end of a phone. Reviewed on: 19th August 2020
Alan Harrison's avatar
Alan Harrison

Excellent service

5
Always helpful and efficient. Have recommended to others who have had the same personal service. Good value. Reviewed on: 19th August 2020
Nikki Edwards's avatar
Nikki Edwards

Rating for Landlord Insurance

3
I have been a landlord member of NLA landlord Insurance which has now become part of Hamilton Fraser Total Landlord Insurance. So far I have received good services although contacting the insurance has been challenging during recent months and there has been occasions when the e mail replies to queries been delayed. Reviewed on: 19th August 2020
MRS Shahla Hajihosseinloo's avatar
MRS Shahla Hajihosseinloo

Very Customer Service Oriented Broker

5
Knowledgeable staff provide high quality customer service which is efficient and professional. The staff have insured my needs tailored To my requirements. Reviewed on: 19th August 2020
Ashwin Patel's avatar
Ashwin Patel

Fantastic company, fantastic service

5
In 26 years as a landlord I have never come across a company as helpful and professional as Hamilton Fraser. They surpass expectation every time in all areas, and are innovative in their products also. A true industry leader Reviewed on: 19th August 2020
Matthew Brown's avatar
Matthew Brown

Prompt responses!

5
Prompt replies easy to deal with and competitive! Great people! Reviewed on: 19th August 2020
Biru Rai's avatar
Biru Rai

Super landlord insurance

5
I get regular updates and useful information and insurance cost is very reasonable. Reviewed on: 19th August 2020
Fiona Pett's avatar
Fiona Pett

Great Service

5
This company are always helpful, friendly and offer great advice when needed. Easy, quick transactions, fuss free, exactly what I am looking for, all at a competitive price. Reviewed on: 19th August 2020
Brian Hawksworth's avatar
Brian Hawksworth

Best by far

5
Rates are good, service is excellent and efficient - everything a busy landlord could ask for. Reviewed on: 19th August 2020
David Simpson's avatar
David Simpson

Great Provder

5
Easy to use gets you the cover you need Reviewed on: 19th August 2020
Iain Findlay's avatar
Iain Findlay

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