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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

The team really helpful. Also found that they will offer a lower option price if suitable.

5
Competively priced. Good friendly team. Reviewed on: 31st August 2020

Genuine care.

5
When one of my properties was broken into, rang the team and they were marvellous. They made sure the property was secure and everything was sorted. Reviewed on: 31st August 2020

Excellent Customer Service

5
When I needed advice from an actual PERSON, the young lady (Becky I think) was able to guide me through the details I needed. Very helpful and supportive. Also, they were very competitive cost wise. I hope that should I need to use the insurance at any point, it will be as straight forward. I recommend based on my experience so far. Reviewed on: 30th August 2020

Recommended

5
Competitive premiums Easy to complete application. Reviewed on: 30th August 2020

Straight forward

5
Straight forward and easy to set up Reviewed on: 30th August 2020

Excellent

5
Great landlord insurance at great prices Reviewed on: 30th August 2020

Excellent value for money and A* customer service

5
Hamilton Fraser always provide a competitive price for their comprehensive cover. The team are friendly and helpful so the customer service is excellent too. Reviewed on: 30th August 2020

great cover at best price

5
I have used Total for years and have never found a similar level of cover cheaper. I also like the facility to pay nonthly. Reviewed on: 29th August 2020

Very likely

5
This is the best insurance company on the planet Reviewed on: 29th August 2020

Valuable service

5
I have been a client for several years and find Hamilton Fraser staff to br professional , courteous and how lovely it is to talk to someone when a query needs clarification. The insurance premium has escalated moderately and I have only positive experiences with this company. I find the newsletters informative and appreciate the efforts to inform us of the ever-changing regulations and guidelines in the housing sector. Reviewed on: 29th August 2020

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