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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Good communication

4
HF keeps Landlords well appraised of statutory obligations increasingly being placed on landlords in a jargon free format. Thank you. Reviewed on: 29th August 2020

Friendly affordable insurance

5
Good service through their easy to use website and very competitive prices. Customer service was great as they had noticed I made a mistake on the form, so they rang me and explained my mistake and amended it for me. All in all a great service and I'm very happy. Reviewed on: 29th August 2020

Goop cover for cost.

4
Easy to contact & discuss issues. Cover appears good for premium charge. No claims experience though and that is the real measure. Reviewed on: 29th August 2020

Humans always on hand to answer queries

5
Any questions are handled really promptly. Reviewed on: 29th August 2020

Landlord Insurance

5
I have been with them some years now. I have a number of properties Insured with them and find them easy to deal with. Reviewed on: 29th August 2020

Excellent

5
Excellent, would highly recommend. Reviewed on: 29th August 2020

Brilliant Service

5
Been using Hamilton Frazer for landlord insurance for a while now, brilliant service every time and great prices. Stephanie Weber is so great, she’s like my own Personal account manager. Reviewed on: 29th August 2020

Continued excellence

5
Been with them for years and always have been very happy with their service. Reviewed on: 29th August 2020

Perfect

5
Great price, quick and efficient. Would definitely use again Reviewed on: 29th August 2020

Professional and efficient

5
Excellent service received for many years Reviewed on: 29th August 2020

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