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Total Landlord: Landlord Insurance reviews

4.78
Based on 1,550 reviews, last reviewed 12th Sep 2025
6700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Straight forward and professional Straight forward and professional Reviewed on: 12th September 2025
Tracey P's avatar
Tracey P

Latest lowest rating:

2

Waited over one year to get a claim sorted. Waited over one year to get a claim sorted. Very quick to call to tell me the policy is up for renewal and payment is due but almost impossible to get... Read more Reviewed on: 10th September 2025
Inga Bleken's avatar
Inga Bleken

About this product

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Total Landlord Landlord Insurance reviews (1550)

excellent service

5
Have always been very helpful and quick at sorting any queries. Reviewed on: 12th August 2020

Simples!

5
Simply does what it says on the can. Reviewed on: 12th August 2020

Very Good

5
Very good staff and knowledgeable Reviewed on: 11th August 2020

Great customer service and value for money

5
I have insured with Hamilton Fraser for quite some time and would highly recommend them to other small landlords. Reviewed on: 10th August 2020

Poor service

2
They say: Thank you for your email. We aim to respond to you within 3-5 working days. Alternatively, if the matter is urgent, please contact us on 0345 310 6385. Claims Team I say: 3-5 days to RESPOND to an email , in a nut shell piss poor , you don't need awards you need more staff Reviewed on: 9th August 2020

Best I've found

5
I have found Hamilton Fraser to be helpful, accommodating and economic. I have used them for a number of years and don't plan on going elsewhere Reviewed on: 9th August 2020

Very easy to set up

5
Not much to add, nice to know that my needs are covered. Reviewed on: 7th August 2020

Recommend

4
Always pleasant to deal with. Always provide options on the level of cover Reviewed on: 7th August 2020

excellent value for money

4
easy to setup and renew. excellent value for money. Reviewed on: 6th August 2020

Peace of mind that my premises are well insured

5
I am confident that the cover I have with Hamilton Fraser is best I can achieve Reviewed on: 6th August 2020

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