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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Efficient and competitive. Easy to deal with.

5
Recently transferred some business to Hamilton Fraser, and based on my experience to date will be transferring more as policies come up for renewal. Reviewed on: 18th July 2020

Always helpful

5
Always professional and helpful with my Landlord Insurance Reviewed on: 16th July 2020

Easy to contact

5
There is always someone at the end of the phone to make amendments and give advice. Simple language documents and thorough explanations. Reviewed on: 16th July 2020

Nice to chat to the same staff members year after year.

5
I've been using HF (in its various guises) for years and find their quotes competitive. It is also nice to be able to chat to the same people year-on-year since it increases brand loyalty (which is good for HF & also shows that staff are happy to work there). Reviewed on: 16th July 2020

Very helpful, friendly and prompt service

5
Very supportive and made everything sound easy and simple Reviewed on: 15th July 2020

Tried and tested, year after year - and they've always provided great service.

5
Tried and tested, year after year - and they've always provided great service, and at a fair and competitive price. People with names that appreciate our business. We are happy that our expectations are met. Reviewed on: 15th July 2020

Most competitive price quote online!

4
This company gave me the most competitive quote by far & I purchased Buildings Insurance from them. They also gave me the opportunity to choose a more expensive insurance with fuller coverage, but I thought that the lower quote was adequate for my needs. The only reason I didn’t give 5 stars is because I got cut off and it was difficult to reconnect to the person I had originally spoken to. Reviewed on: 15th July 2020

Going the extra mile

5
Hamilton Fraser knowlege is second to none and there staff are extramly helpful and alway go the extra mille to ensure your happy and have value for money, with a grate after service and would consider using anyone eles Reviewed on: 15th July 2020

Great Service

5
Competitive price, great service, useful informative regular newsletter. Reviewed on: 15th July 2020

Great service & price

5
Great service, price and newsletter Reviewed on: 15th July 2020

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