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Total Landlord: Landlord Insurance reviews

View other Total Landlord products
4.79
Based on 1,524 reviews, last reviewed 5th Sep 2025
4800% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Everything went smoothly, no issues whatsoever. Everything went smoothly, no issues whatsoever. Reviewed on: 5th September 2025
D B's avatar
D B

Latest lowest rating:

1

Poor policy which didn't cover me for a claim. Poor policy which didn't cover me for a claim. Reviewed on: 13th July 2025
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Disappointed
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1524)

I am confident that 'Total' are providing me with the best cover possible in this crowded market.

5
I have had no problems at all after many years of excellant service. Reviewed on: 5th July 2019
Paul Collis's avatar
Paul Collis

Perfect solution

5
Renewal of our Landlord's Insurance was dealt with promptly and efficiently. The cover offered is perfect for our needs. Reviewed on: 5th July 2019
Jane's avatar
Jane

Good Service

5
Good service and competitive rates Reviewed on: 5th July 2019
Graham Lee's avatar
Graham Lee

Great customer experience

4
I've been with Total Landlord insurance for many years. The only reason I haven't given them 5 stars is that, like all insurance companies these days, to get the best price you have to negotiate. I think this should be automatically offered to returning customers. Reviewed on: 5th July 2019
Mira Ratkovic's avatar
Mira Ratkovic

Great service at competitive pricing

5
Easy communication via email or phone. Reviewed on: 4th July 2019
Roz's avatar
Roz

Good customer service

5
People on the phone are helpful and know what they are doing! Reviewed on: 4th July 2019
E Chan's avatar
E Chan

Completely professional

5
Tailored the policy to my exact requirements , and saved me money too! Nothing was too much trouble for Becky Reviewed on: 4th July 2019
Brian Forman's avatar
Brian Forman

Fast efficient service

5
TLI have a very approachable and helpful customer services team. Their cover is the most competitive on the market and was easy to apply for. I would definitely recommend them to anyone looking for this type of policy. Reviewed on: 4th July 2019
Sally Freear's avatar
Sally Freear

never claimed

4
we have used the company for three years and have never made a claim, hence we cannot review the services. Reviewed on: 4th July 2019
Svetlana Chatterton's avatar
Svetlana Chatterton

Safe, proffessional

4
Proffessional, helpful, enticed by the discount belonging to NLA Reviewed on: 4th July 2019
Ceri's avatar
Ceri

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