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Total Landlord: Landlord Insurance reviews

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4.79
Based on 1,524 reviews, last reviewed 5th Sep 2025
4800% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Everything went smoothly, no issues whatsoever. Everything went smoothly, no issues whatsoever. Reviewed on: 5th September 2025
D B's avatar
D B

Latest lowest rating:

1

Poor policy which didn't cover me for a claim. Poor policy which didn't cover me for a claim. Reviewed on: 13th July 2025
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Disappointed
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1524)

Reliable, Reasonable, Responsive

5
We have been with Total Landlord for some years now and always found them reliable with reasonable premiums. If we have a query or problem they respond promptly. Never thought of going anywhere else. Reviewed on: 4th July 2019
pscomms's avatar
pscomms

Treated as I would like - Importantly

5
Association goes back many years in part left tried others & returned the returned the No nonsense Fast efficient service soon got me on risk with my BTL portfolio at a keen & competitive price Reviewed on: 4th July 2019
Turhan Mustafa's avatar
Turhan Mustafa

efficient, excellent value

5
allaways efficient, excellent value produts Reviewed on: 4th July 2019
Richard Robinson's avatar
Richard Robinson

Top class service

5
Total Landlord has been my insurance provider for many years. Its product and service provides peace of mind and can be relied on when needed. There are many other providers out there on the internet but none can match the overall package that Total Landlord provide. Reviewed on: 4th July 2019
Eddie Tickle's avatar
Eddie Tickle

Great

5
Promat service easy to get very reliable Reviewed on: 4th July 2019
Narendra Patel's avatar
Narendra Patel

Very competivily priced,

5
Always a simple way to renew each year, great communications, Efficient service Reviewed on: 4th July 2019
Richard Wildman's avatar
Richard Wildman

Very pleased with HF as an insurance company for our 35 properties.

5
Whenever we have had a claim it has been dealt with quickly and professionally. Reviewed on: 4th July 2019
Alan Whyte's avatar
Alan Whyte

They are an awesome company with excellent customer service and value for money.

5
Always helpful and make renewals easy and straight forward. I would highly recommend them. Reviewed on: 4th July 2019
Savi Property 's avatar
Savi Property

Excellent

5
Very helpful advice and flexibility which sorted us out with the perfect package for our needs. Reviewed on: 4th July 2019
Jill Hewitt's avatar
Jill Hewitt

Good Product, Good Customer Service and Bonus Emails with Invaluable Informationand advice for Landlords

5
This is a specialist company with a good understanding of the needs of landlords. Before I was actually letting my property they were able to offer insurance and a seamless changeover when I started to let. I found all my phone calls to them to discuss the cover I need friendly and helpful as well as focused and businesslike, and their advice invaluable. I have have remained with them for the past 8 years and the premium has remained reasonable, rising only slightly across the years. I have been fortunate in that to date I have never needed to make a claim, but I havae confidence that if I ever needed to that they would treat the claim fairly and recompense me for any expenditure necessary. In addition to their services as an insurance provider they circulate Newsletters with important information for landlords on a variety of topics germane to landlords and their properties including, for example, reminders re what to check as winter approaches or when a property is left unattended. They are a team of experts with a knowledge of letting and and maintaining properties as well as exppertise in Insurance matters. Reviewed on: 4th July 2019
Janyce Hawliczek's avatar
Janyce Hawliczek

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