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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Brillant service

5
always very obliging when I have had to ring them Reviewed on: 1st August 2019

Quality and consistently sound service and a reputable company to rely on

5
Always helpful staff who are only a phone call or an email away, and who provide consistently superb and tailored customer service. Have been using them for the past 7 years! Reviewed on: 1st August 2019

Excellent service

5
I have found the service to be very prompt and efficient Reviewed on: 1st August 2019

Excellent service and easy to deal with.

5
I find Total Landlord Insurance easy to deal with and have never had a problem with them. Reviewed on: 1st August 2019

Best insurance, never let me down

5
They appointed a loss adjuster immediately, no delays; work completed and I was paid for the damage no delays or dithering!..., staff very helpful Reviewed on: 1st August 2019

very professional company

5
competitively priced experienced in all insurance needs Reviewed on: 1st August 2019

Dealt with claim efficiently

5
When we claimed we got a significant amount of money Reviewed on: 1st August 2019

Diligent & Pro Active Support

4
I have been with Hamilton Fraser for 12 years now. I have at times looked at other suppliers, but Hamilton Fraser seem to reinvent themselves and their offering with a degree of pragmatism. Good work HF Reviewed on: 1st August 2019

Brilliant company

5
They were very helpful and offered us the insurance that others would not. The customer service is absolutely outstanding cannot praise them enough. Reviewed on: 1st August 2019

Always found them helpful

5
Never had any problems when I needed help with anything Reviewed on: 1st August 2019

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