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Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.82 (1464 reviews)

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4.80

Based on 1,464 reviews, last reviewed 13th Nov 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024

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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1464)

They are beginning to believe their own publicity

I have had both my own house insurance and insurance for my property portfolio with HFIS and Total Landlord Insurance, earlier this year my own house ins came up for renewal which in the past I had renewed automatically but i had moved to a new house which involved a new policy during the usual questions from HFIS member of staff I started to ask some questions myself regarding the level of cover relating to high value items, I could not get a straight answer from the person I was dealing with, therefore cancelled the policy and put review on line which quickly brought a phone call from a senior manager who persuaded me to change my review to a more flattering one and also re instate my policy, the next day I was contacted by the member of staff who I had dealt with originally who when asked the same questions could not give a straight answer. I tried in vain to speak to a senior manager who I had met at n National Landlords Assn meeting but he refused to speak to me or return my calls, HFIS and TLLIns love to present themselves as professional and responsive, I have found this not to be the case in recent times and I am now considering placing my business for my property portfolio with another provider. Reviewed on: 15th August 2018

Easy peasy lemon squeeze

Simple to understand, simple to request and simple to commence. Reviewed on: 15th August 2018

A very good and professional service

Good customer service. Every querie dealt with efficently and in a friendly manner. Reviewed on: 13th August 2018

Supportive, Supportive, Supportive

I’ve been using Total Landlord for years as it is a good company without any gimmicks Reviewed on: 10th August 2018

Outstanding customer service

Recently I sold a property and contacted for a refund for the remaining term. It was a delight to speak with them and they could not have been any more helpful Reviewed on: 10th August 2018

careful person with good service

careful person with good service Reviewed on: 10th August 2018

Fantastic to deal with. Easy and very helpful

As a new landlord the support and advice was second to non putting my mind at ease and giving me the reassurance I needed Reviewed on: 10th August 2018

Brilliant and Helpful

Friendly staff that always go that extra mile to help and advise you. Brilliant! Reviewed on: 10th August 2018

Highly Recommended and a company I can trust

I've been a customer of Total Landlord Insurance for many years and find every aspect of doing business with them a pleasure. Easy to add properties or change details, competitive premiums and comprehensive cover. The monthly newsletters are a bonus and always useful and help me stay on top of my game. I've recommended many landlords to them as new customers and they have all been very satisfied too. Great company I can trust knowing they are looking after my interests Reviewed on: 10th August 2018

So very informative

They go much further than any other insurer I've used. Monthly insightful and incredibly useful emails with all the information a busy landlord needs to know but might not have time to find out. Highly recommend! Reviewed on: 10th August 2018

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Total Landlord: Landlord Insurance reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Total Landlord: Landlord Insurance now

Total Landlord Landlord Insurance reviews (1464)

They are beginning to believe their own publicity

Easy peasy lemon squeeze

A very good and professional service

Supportive, Supportive, Supportive

Outstanding customer service

careful person with good service

Fantastic to deal with. Easy and very helpful

Brilliant and Helpful

Highly Recommended and a company I can trust

So very informative

Review Total Landlord: Landlord Insurance now

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