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Total Landlord: Landlord insurance reviews

4.54
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Very east to use, really helpful people with sound a...

5
Very east to use, really helpful people with sound advice. I've just renewed my policy as I'm very happy to use total landlord, great prices. Reviewed on: 12th August 2024

Good communication and competitive premiums

5
Good communication and competitive premiums Reviewed on: 10th August 2024

I needed to consult them on one occasion only and th...

5
I needed to consult them on one occasion only and they were very professional. Reviewed on: 8th August 2024

Could make exclusions clearer when selling

4
I like Total Landlord Insurance but feel they could make, like rodent damage, clearer when selling their products. Reviewed on: 8th August 2024

No problems for renewal, pleasant people on the phones.

5
No problems for renewal, pleasant people on the phones. Reviewed on: 8th August 2024

Efficient and responsive

5
Always responsive and get answers quickly and efficiently. Polite staff and competitive rates. Reviewed on: 8th August 2024

Efficient and economical service.

5
Efficient and economical service. Prompt response to queries. Prompt reminders to renew. Detailed info on cost provided with reminder to renew. Reviewed on: 8th August 2024

Relevant and up to date information - keeps me in th...

5
Relevant and up to date information - keeps me in the know about the latest changes and opportunities Reviewed on: 7th August 2024

Agents professional, friendly and efficient.

4
Agents professional, friendly and efficient. Reviewed on: 7th August 2024

Total Landlord are outstanding insurers

5
I changed from a competitor a few years ago, they were much more expensive than Total Landlord with bad customer service! I have received excellent customer service from Total Landlord on several occasions now. Reviewed on: 7th August 2024

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