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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Best rates and service

5
Their customer service is amazing and they always match other competitive rates. Which makes it very hard to go elsewhere. Highly recommended. Reviewed on: 22nd September 2023

Excellent service

5
Staff are knowledgeable and friendly, always there to offer assistance when needed! Excellent service! Would recommend Reviewed on: 21st September 2023

An excellent company

5
Total Landlord have provided insurance for my properties for over 12 years. The service they provide is exceptional. Reviewed on: 21st September 2023

Brilliant service

5
5 star customer service, would always recommend to my friends and family! Reviewed on: 21st September 2023

Fantastic team with a great product

5
I had such a lovely experience for what i believe is a usually very stressful task. All thanks to Siobhan and the great team at TLI! Reviewed on: 21st September 2023

Incredible service!!!

5
I had a great experience with Total Landlord. Great price and really helpful when making adjustments to my policy over the phone. Would definitely recommend. Reviewed on: 21st September 2023

Great service

5
Great service every time. Friendly staff, would recommend. Reviewed on: 21st September 2023

Fantastic product & even customer better service

5
The best customer service I have received in insurance. All staff have been extremely knowledgable and friendly. They are honest about the product and not just looking for a quick sell. Great service, product and team. Reviewed on: 21st September 2023

Would recommend

5
Have been insured with Total Landlord since the very beginning, they provide great service and have dealt with my claims efficiently Reviewed on: 20th September 2023

Brilliant!!!

5
Very helpful and competitive prices, cannot complain! Reviewed on: 20th September 2023

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