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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Highly Recommend

5
Great and quality service provided Reviewed on: 20th September 2023

The best landlord insurance out there

5
I had a great experience with my insurance and would definitely recommend to all! Reviewed on: 20th September 2023

Super-helpful, super-efficient insurers to deal with

5
I love dealing with Total Landlord Insurance. Their policies are reasonably priced and cover all eventualities but most importantly, when you phone them you get super-helpful, coherent and useful support. I would particularly recommend speaking to Stacy, who is a pleasure to deal with! Reviewed on: 20th September 2023

Very helpful.

4
Friendly and supporting staf.woth right advice. Reviewed on: 20th September 2023

VERY BED CUSTOMER SERVICE

1
EVEN AFTER SO MANY COMPLAINT NO ONE SENT POLICY DOCUMENTS. WHEN YOU WANT CUSTOMER TAKE MONEY VERY GLADLY BUT IN TRUE LEGITMENT CLAIM REFUSE TO PAY AND SEWND POLICY WORDING FOR NOT TO PAY RESION . WANTS RENUAL FROM US BUT NOT SENT RENUAL DOCUMENTS BY EMAIL OR POST. YOUR POLICY SAYS WE SEND RENUAL DOCUMENTS 26DAYS BEFOR ,I HAVANT SEEN YET. FROM YOUR END JUNK EMAIL GOES THROUGH CUSTOMER EMAIL BUT LEGAL DOCUMENTS DO NOT REACH TO CUSTOMER LIKE MYSELF. Reviewed on: 19th September 2023

Professional

5
From setting up policy, queries, renewing all seamless. Reviewed on: 19th September 2023

Good professional competitive

5
Decent rates Not so good on claims Reviewed on: 19th September 2023

EXCELLECT COMPANY

5
Total Landlord insurance keeps me informed of all changes to legal requirements and all other requirements to enable us to run our landlords business. Reviewed on: 14th September 2023

Very helpful and professional

5
I was very happy with the professional and helpful manner given to complete the insurance cover on a student/tenant property. Reviewed on: 13th September 2023

Easy to deal with

5
Straight forward and easy to deal with Reviewed on: 13th September 2023

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