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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Large claims matter

5
I have used the company for 20+ years and always chose a high excess value rather than mess with small claims. (I don't believe insurance is an alternative to maintenance!) so had no claims until recently. I have now had two significant claims across the portfolio and both were dealt with brilliantly. Reviewed on: 25th July 2023

Great to deal with.

5
Very easy to deal with, always helpful & provide some really great products. Reviewed on: 25th July 2023

experts

5
I feel in safe hands : my queries have always been answered immediately Reviewed on: 25th July 2023

Great Value

5
Good value and easy to deal with Reviewed on: 25th July 2023

So easy and simple

5
Very easy to deal with. Prices are good.. Not shopped around for a long time. Excellent communication. Great company. Reviewed on: 25th July 2023

Total Landlord put other insurers to shame

5
I've been dealing with Total Landlord for years & they make life as simple & easy as one could wish for whether that be at inception or a claim. Wouldn't swap TL for the world. Reviewed on: 25th July 2023

Avoid paying out on claims

1
Quick to take extortionate amounts of money but send in biased underwriters to avoid claims. This has happened to me twice despite with independant evidence confirming subsidence Reviewed on: 25th July 2023

Just perfect

5
All my problems dealt. There has no problems. Reviewed on: 25th July 2023

Very pleased

5
Easy to deal with. Good prices. Reviewed on: 25th July 2023

Very good service

5
Got very good service every time Reviewed on: 25th July 2023

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