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Total Landlord: Landlord insurance reviews

View other Total Landlord products
4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri
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About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Always professional

5
Not having to wait for 20 minutes or more for someone to answer your call, always polite and helpful. Reviewed on: 29th September 2022
K Bithell 's avatar
K Bithell

Highly recommended

5
The staff are friendly and helpful. The price is good for value as well. Reviewed on: 29th September 2022
Agatha Mak's avatar
Agatha Mak

Happy with their service.

5
Has done the job well for me for quite a few years now! Reviewed on: 29th September 2022
viv's avatar
viv

Great service and price

5
I have combined 2 policies for ease and the premium was very reasonable too. Reviewed on: 29th September 2022
Julia Bridges's avatar
Julia Bridges

Excellent service

5
Cost effective coupled with efficient and helpful service . Reviewed on: 29th September 2022
J Fisher's avatar
J Fisher

Long-standing provider

5
I have used HF for landlord insurance for many years and the prices and service have always been excellent. Reviewed on: 29th September 2022
Matthew's avatar
Matthew

Helpful and cost effective

5
Always very helpful and by far the cheapest insurance company Reviewed on: 27th September 2022
Mark Irons's avatar
Mark Irons

Overpriced for existing customers

2
After 10 years of insuring my HMO with Total Landlord insurance my renewal came round and was significantly more expensive than I hoped. It has steadily risen over the years and I've not shopped around. But this time they really were hiking my premium up, by 21% in fact. After a few phone calls I went elsewhere for half of my previous premium. Asking for an explanation from TLI and seeing if they could match price for a decade long client, plus NEVER making a claim, some nonsense stock response about hardening markets, rate loads, etc. Just a rip off. I've spend hundreds of pounds more each year than I needed to with this company. Shop around. Reviewed on: 26th September 2022
Scott A's avatar
Scott A

Great Service

4
Easy to deal with, good information provided and competitive prices. Reviewed on: 26th September 2022
Frankie's avatar
Frankie

Updating on landlord issues

5
Throughout the year, Hamilton Fraser have kept me updated with regard to landlord and tenant issues. I have never had to make a claim, and my premium has remained the same for the past 3-4 years. Reviewed on: 25th September 2022
Jacqueline's avatar
Jacqueline

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