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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Excellent

5
Just excellent - the annual renewal premium increase is reasonable and all the documentation is in order which makes it wasy to renew policy Reviewed on: 16th September 2021

Excellent Service

5
Recommended supplier of insurance services Reviewed on: 16th September 2021

Brill cover & price

5
I have been with them for 3 years and they are number one when it comes to being friendly and helpful. If you have not used them, give them a call and see for yourselve. Reviewed on: 16th September 2021

Customer service focussed

5
My experience with Hamilton Fraser was excellent. They were extremely helpful and their expertise was 100%. Customer focussed, a rare thing these days. Highly recommend. Reviewed on: 16th September 2021

Appalling service

1
My 1st claim in over 10 years with Hamilton Fraser. Appalling service, I was messed around from start to finish , took months for claim to be resolved . I’m looking at swapping to a new Insurance provider. Reviewed on: 16th September 2021

Professional and affordable.

5
It was an absolute pleasure speaking to the agent regarding landlord insurance. Very friendly, professional and thorough. I highly recommend Hamilton Fraser. Reviewed on: 16th September 2021

Brilliant service

5
Very proactive, competitive and helpful. Reviewed on: 16th September 2021

Hamilton Fraser My No! Insurance Broker

5
Hamilton Fraser is Professional, very helpful and Prompt Reviewed on: 16th September 2021

Review

4
Quick decent service. They have a good understanding of the products and services and clients needs. Reviewed on: 16th September 2021

Responsive and fair

5
Hamilton Fraser are very easy to deal with and deal with queries quickly and efficiently. Reviewed on: 16th September 2021

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