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Total Landlord: Landlord Insurance reviews

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4.78
Based on 1,553 reviews, last reviewed 15th Sep 2025
6900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
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10%
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1%
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1%
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1%

Latest highest rating:

5

Excellent helpful service. Excellent helpful service. The team is responsive and informative. Always meet your needs. Reviewed on: 15th September 2025
Sean H's avatar
Sean H

Latest lowest rating:

2

Waited over one year to get a claim sorted. Waited over one year to get a claim sorted. Very quick to call to tell me the policy is up for renewal and payment is due but almost impossible to get... Read more Reviewed on: 10th September 2025
Inga Bleken's avatar
Inga Bleken
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1553)

Fantastic phone service

5
My buy to let has complicated issues but everything was dealt with smoothly by Hamilton Fraser Total Landlord Insurance. Reviewed on: 23rd July 2021
Kristina's avatar
Kristina

Great company

5
Always helpful on the phone, easy to arrange insurance and good value for the cover we need. Reviewed on: 19th July 2021
Jacqui's avatar
Jacqui

Happy customer

5
Always ready to help and to provide practical cost effective solutions. Reviewed on: 19th July 2021
Deborah Torkieh's avatar
Deborah Torkieh

Property Insurance

5
For years I have paid inflated premiums through other Insurance Companies. Hamilton Frazer have come up Trumps with a most favourable premium for all my flats.. Reviewed on: 19th July 2021
Dennis Fernandes's avatar
Dennis Fernandes

Not competitive enough

1
Poor communication and staff has attitude problem. Reviewed on: 17th July 2021
j singh's avatar
j singh

Peace of mind

5
Following a heavy rain storm our roof leaked. Speaking with Hamilton Fraser at the time helped to think through the implications. We didn't have to claim in the end. Reviewed on: 17th July 2021
David Nightingale's avatar
David Nightingale

setting up insurance

4
When researching landlord insurance, Hamilton Fraser seems to provide the best at the time. However, it's important to say I had no occasion to claim so far. Reviewed on: 17th July 2021
Halina Tucker's avatar
Halina Tucker

Complete piece of mind for my portfolio insurance cover

5
I have been induring my BTL portfolio with Hamilton Fraser Insurance for many years without a gap and an happy either all aspects of their service. However the only improvement I can suggest is perhaps a higher discount in premium for loyal and claim-free clients. Reviewed on: 17th July 2021
Anonymous's avatar
Anonymous

Best Landlord Insurance by far

5
MAny creative marketing ideas that grab your attention then turn out to be covering an aspect of being a landlord that needs your attention. Standard advertising is useful but creative advisory articles grab the attention and help you cover areas of vulnerability not previously encountered so in danger of being ignored. Well done.Hamilton Fraser! Reviewed on: 16th July 2021
Patricia Lynn-Macrae's avatar
Patricia Lynn-Macrae

Landlord experience

4
Always well informed of landlord insurance issues Reviewed on: 16th July 2021
Clive Batho's avatar
Clive Batho

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