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True Potential Wealth Management: Investments reviews

4.83
Based on 1,728 reviews, last reviewed 2nd Apr 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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12%
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Latest highest rating:

5

User friendly app. Easy to use app for around the clock information on your account. Easy to transfer and move money. Reviewed on: 2nd April 2025
C w's avatar
C w

Latest lowest rating:

1

Their customer service is all over the place. Their customer service is all over the place. Inconsistent advice. Flaky app. Unresponsive. Reviewed on: 2nd June 2024
Ralph A's avatar
Ralph A

About this product

Looking for an investments provider? Check out our True Potential reviews to see what people are saying about how True Potential help manage their pension and investments pot. Or help out our community by leaving your own True Potential pension review!

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True Potential Wealth Management Investments reviews (1728)

Safe hands happy customer

5
Very good service especially with the mobile app to use day and night to check my investment is achieving my goals. Keep it up. Reviewed on: 6th February 2020

Friendly staff, efficient service

5
I have had to contact True potential on a few occasions, for positive reasons, and have found their staff to be a pleasure to deal with, everything was handled in a professional way whilst not being too over officious. I would happily recommend True Potential to anyone wishing to invest. Reviewed on: 6th February 2020

True Life Potential

5
Easy to use site and can see how investments are handled,how to change them,graphs etc. Excellent and so much more information at your fingertips and monthly videos to see whats happening on the market. Reviewed on: 6th February 2020

Utterly terrible service

1
Horrific experience from the start, investment products are poor, platform isn't very good and customer service has been weak at best. They also seem to have no idea how to fulfil client requirements or needs, their risk questionnaire probably meets FCA standards but its barely covering them. Reviewed on: 6th February 2020

Great service

5
Easy to use website, clear & precise with links to bank accounts as well Reviewed on: 28th January 2020

Easy to invest, good investment choices

4
I opened an ISA with True Potential in December 2019; a bit of confusion when i gave the wrong bank details for my direct debit but quickly sorted. Easy to open and choose your investment option and i love checking on the app and can add money easily any time. Reviewed on: 24th January 2020

Easy to use, reliable, informative

5
True Potential make it easy to view and track my pension and put all my old pensions into one place. Their correspondence is informative and reliable and when I have spoken to their customer services (over the phone or through online chat) they have been really friendly and helpful Reviewed on: 20th January 2020

Excellent service

5
Excellent service provided. Thanks Reviewed on: 18th January 2020

great company and platform

5
The app they have is great and allows easy tracking of any investment and very easy to make payments whenever you like or you want to add more. Reviewed on: 18th January 2020

Product and service

4
Very happy with my experience of the service and people. Reviewed on: 18th January 2020

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