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United Trust Bank: Business Accounts reviews

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4.92
Based on 328 reviews, last reviewed 21st May 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
92%
See only 4 star reviews
8%
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Latest highest rating:

5

Easy to contact Easy to contact on the phone and through the App. All queries are dealt with straight away. Reviewed on: 21st May 2025
Bharat P's avatar
Bharat P

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Are you looking for independent reviews of United Trust Bank Business Accounts? At Smart Money People, we collect reviews from people like you in order to help out others in our community. If you're an existing United Trust Bank customer, please share your own experience!

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United Trust Bank Business Accounts reviews (328)

Reliable

5
We are a small charity and have been using this bank for years with no issues Reviewed on: 15th April 2025
John A's avatar
John A

Very good communications

5
Very good communications, great telephone customer service, no machine answering Reviewed on: 15th April 2025
Norman Elliott's avatar
Norman Elliott

Very responsive .

5
Very responsive . Good interest rates and choice of products. Reviewed on: 15th April 2025
Carol D's avatar
Carol D

Always responsive, always knowledgeable.

5
Always responsive, always knowledgeable. Absolutely love the comms and the customer service Reviewed on: 15th April 2025
NT's avatar
NT

Simple to set up an account.

5
Responsive, knowledgable and reassuring when communicating with staff, Everything was just easy and smooth. This means a lot to someone like me who runs a very busy day to day life. Reviewed on: 15th April 2025
Alex N's avatar
Alex N

Perfect for Parish Councils

5
We are a Parish Council and this kind of accounts are not easy to find banks that have good support, United really works well for us Reviewed on: 15th April 2025
Luz L's avatar
Luz L

Opened accounts, no issues

4
Opened accounts, no issues In opening the accounts, once accounts were open i incurred no issues. The overall experience was issue free. Only issue i have is fulfilling the required amount of characters in this feedback. Reviewed on: 15th April 2025
Kevin B's avatar
Kevin B

Start from opening account to end was streamlesd

5
Start from opening account to end was streamlesd Reviewed on: 15th April 2025
Jeannette n's avatar
Jeannette n

Very helpful staff and bank.

5
Very helpful staff and bank. Always provide a great service. Reviewed on: 15th April 2025
Robert K's avatar
Robert K

Stand out service from UTB in a mediocre marketplace.

5
Their customer service for us as business customers is second to none. We have received a personalised service and nothing has been too much trouble. They stand out in a market which is characterised by mediocre banks. Reviewed on: 15th April 2025
Rich's avatar
Rich

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