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United Trust Bank: Business Accounts reviews

Name: Business Accounts
Rating: 4.92 (438 reviews)

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4.92

Based on 438 reviews, last reviewed 16th Feb 2026

10300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

1 star

Latest highest rating:

5

excellent customer service,very polite & professional excellent customer service,very polite & professional Reviewed on: 16th February 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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United Trust Bank Business Accounts reviews (438)

Reliable

We are a small charity and have been using this bank for years with no issues Reviewed on: 15th April 2025

Very good communications

Very good communications, great telephone customer service, no machine answering Reviewed on: 15th April 2025

Very responsive .

Very responsive . Good interest rates and choice of products. Reviewed on: 15th April 2025

Always responsive, always knowledgeable.

Always responsive, always knowledgeable. Absolutely love the comms and the customer service Reviewed on: 15th April 2025

Simple to set up an account.

Responsive, knowledgable and reassuring when communicating with staff, Everything was just easy and smooth. This means a lot to someone like me who runs a very busy day to day life. Reviewed on: 15th April 2025

Perfect for Parish Councils

We are a Parish Council and this kind of accounts are not easy to find banks that have good support, United really works well for us Reviewed on: 15th April 2025

Opened accounts, no issues

Opened accounts, no issues In opening the accounts, once accounts were open i incurred no issues. The overall experience was issue free. Only issue i have is fulfilling the required amount of characters in this feedback. Reviewed on: 15th April 2025

Start from opening account to end was streamlesd

Start from opening account to end was streamlesd Reviewed on: 15th April 2025

Very helpful staff and bank.

Very helpful staff and bank. Always provide a great service. Reviewed on: 15th April 2025

Stand out service from UTB in a mediocre marketplace.

Their customer service for us as business customers is second to none. We have received a personalised service and nothing has been too much trouble. They stand out in a market which is characterised by mediocre banks. Reviewed on: 15th April 2025

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