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Updraft: Personal Loan reviews

4.96
Based on 10,978 reviews, last reviewed 25th Apr 2026
376700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Very accessible Very accessible! And a fantastic app. Reviewed on: 25th April 2026
G K's avatar
G K

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (10978)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

They helped me out when no one else would and has be...

5
They helped me out when no one else would and has been fantastic from start to finish the rates were good and if I ever had a problem with making a payment I could always talk to some on live chat and they always considerate and understanding to my situation and was always friendly and helped me out would recommend to everyone Reviewed on: 14th March 2024

I got my loan in less than 5 days

5
I got my loan in less than 5 days Reviewed on: 14th March 2024

Simple process from start to finish.

5
Simple process from start to finish. Excellent customer support along the way. Reviewed on: 14th March 2024

Fantastic answer questions in a timely manner

5
Fantastic answer questions in a timely manner Reviewed on: 14th March 2024

Updraft loan

4
Updraft allowed me to consolidate debt in a stress free manner. Reviewed on: 14th March 2024

Great help when I needed to change payment amounts d...

5
Great help when I needed to change payment amounts due to personal circumstance change Reviewed on: 14th March 2024

AMAZING COMPANY

5
I first introduced myself to updraft when I needed cash for my holiday they was happy to offer me £1000! Then 6 months later they offered me £2700!! So I paid my other loans I had. The customer service is second to non one staff member who I always talk to is Liv she’s always happy to help and also helped me when I was unable to make a payment. id recommend updraft to anyone who has a large amount of debt or even if you need it to book that holiday! but honestly pay your debts off it made my life so much easier. I think the Apr which is charged is great. And the monthly payments are cheap all in all I feel updraft is the winning company here! Keep up the good work guys! your all smashing it :) Reviewed on: 14th March 2024

Updraft helped me to consolidate multiple loans.

5
Updraft helped me to consolidate multiple loans. The chat feature is very helpful and the payment plan is easy to track and see progress. Reviewed on: 14th March 2024

Fast getting and useful .

5
Fast getting and useful . I'm very happy with this experience Reviewed on: 14th March 2024

It was fine.

5
It was fine. A little trouble theybhad setting up the DD but other than that no real issues Reviewed on: 14th March 2024