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Updraft: Personal Loan reviews

Name: Personal Loan
Rating: 4.88 (11078 reviews)

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4.88

Based on 11,078 reviews, last reviewed 21st Jun 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Easy & super helpful. Easy & super helpful. In app makes it easy to organise finances Reviewed on: 21st June 2026

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026

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About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11078)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Clear, honest service

The service feels honest and clearly explains its costs upfront. Reviewed on: 14th March 2024

Excellent customer service

Updraft were very helpful through the whole process. Answering any questions I had in a timely manner. Reviewed on: 14th March 2024

The whole application process was easy straightforwa...

The whole application process was easy straightforward and processed quickly. Reviewed on: 14th March 2024

Innovative and easy. Great lenders

Simple easy instructions. Very pleasant whether they can help or not. Very responsible and easy to deal with. Reviewed on: 14th March 2024

Top class. Very chuffed

Top class. Fast. Efficient. Transparent. Can't fault them at all! Haven't had any issues at all. Would rate them and would use again and again as and when it is needed. Decent value for money also when compared to others. Reviewed on: 14th March 2024

Spot on, no complain in any case.

Very good, easy, helpful. I can't be more impressed about Updraft. Reviewed on: 14th March 2024

Saved my life! Twice!

Made the process so quick and easy that there was no feeling of pressure or fear! All done through the app and the chat is great and responsive. You’ve unknowingly saved my life twice! Would use them again if needed! Thanks Updraft! Reviewed on: 14th March 2024

From start to finish was helpful and listened

From start to finish was helpful and listened Reviewed on: 14th March 2024

Really easy to borrow money.

Really easy to borrow money. Good experience! Reviewed on: 14th March 2024

Outstanding service and super efficient

Outstanding service and super efficient Reviewed on: 14th March 2024

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