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Updraft: Personal Loan reviews

View other Updraft products
4.89
Based on 11,094 reviews, last reviewed 3rd Sep 2026
96% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

5

Flexible and Reliable - 100% Recommend :)) Easy to repay and straightforward. Help is always available and problems are solved when needed to be. I feel in control of making my payments on time... Read more Reviewed on: 3rd September 2026
Chanze-Leslee Coleman's avatar
Chanze-Leslee Coleman

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B
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About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

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Updraft Personal Loan reviews (11094)

Perfect way to borrow

5
Really good communication quick response Reviewed on: 11th April 2023
Kaspars Svinka's avatar
Kaspars Svinka

10/10 would recommend

5
Friendly team and is always happy to help. Reviewed on: 11th April 2023
Christian Marcelo (Infamousman)'s avatar
Christian Marcelo (Infamousman)

Overall service was good

5
Having taken a loan with Updraft last year, I've had only incredible and refreshing service. The apps functionality is simple and straightforward, and the open banking feature allows me to view all of my accounts in one place. During the term of my loan, any questions I had were dealt with in a friendly manner, and I was always kept updated with timescales on a reply, meaning I was never at a loose end. Every colleague I've spoken to using the chat function have been trained very well, they perfectly balance knowing when to be more formal when answering your question whilst also being personable to make the conversation natural, unlike your usual bank experience Reviewed on: 11th April 2023
Pravalika Reddy's avatar
Pravalika Reddy

Easy to use website.

5
From the minute I opened my updraft, my experience has been streamlined and easy. Everything is clear to understand and my payment plan and schedule is set out in a simplified way. Reviewed on: 11th April 2023
Sainey Touray's avatar
Sainey Touray

Efficient easy and helpful

5
I found updraft great, easy and helpful Reviewed on: 11th April 2023
Will Hall's avatar
Will Hall

Easy and effective

5
Simple process to be undertaken Reviewed on: 11th April 2023
James slater 's avatar
James slater

Very heelpful

5
Very helpful customer service and quick respnses Reviewed on: 11th April 2023
Raphaela Bragoli's avatar
Raphaela Bragoli

Great service!

5
Fantastic service. Great communication, perfect partner to clear debts elsewhere! Reviewed on: 11th April 2023
Gemma Rafferty's avatar
Gemma Rafferty

Excellent service

5
Excellent service and friendly. Good deals and easy to use Reviewed on: 11th April 2023
Evelline Jumolea's avatar
Evelline Jumolea

Excellent service

5
Was so easy and quick decision. Money in bank in days. Well pleased Reviewed on: 11th April 2023
Joy smith's avatar
Joy smith

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