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Updraft: Personal Loan reviews

4.88
Based on 11,079 reviews, last reviewed 1st Jul 2026
94% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simple and easy to use no hassle Simple and easy to use no hassle Reviewed on: 1st July 2026
Aleigha S's avatar
Aleigha S

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

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Updraft Personal Loan reviews (11079)

Updraft have been very helpful from the off and I highly rate their customer service

5
I have had no issues with Updraft. The application process was swift and straight forward. The app is user friendly and their customer service is second to none. Reviewed on: 11th April 2023

Loan

5
Unbelievable service and massively helpful Reviewed on: 11th April 2023

Personalised and Flexible Banking

5
Having taken a loan with Updraft last year, I've had only incredible and refreshing service. The apps functionality is simple and straightforward, and the open banking feature allows me to view all of my accounts in one place. During the term of my loan, any questions I had were dealt with in a friendly manner, and I was always kept updated with timescales on a reply, meaning I was never at a loose end. Every colleague I've spoken to using the chat function have been trained very well, they perfectly balance knowing when to be more formal when answering your question whilst also being personable to make the conversation natural, unlike your usual bank experience. Reviewed on: 11th April 2023

Amazing all round

5
Great communication and easy to deal with. Can’t fault them. Apps easy to use too! Reviewed on: 11th April 2023

Simple, Easy, Reliable

5
Updraft was able to provide me with a loan over a term-time which was manageable, and with low monthly repayments. I am always able to contact someone via the app with any questions, as well as see my remaining loan balance. Reviewed on: 11th April 2023

quickest one

5
I am in need for money for my marriage , updraft helped me and gave me a affordable re payment plan. Reviewed on: 11th April 2023

Great

5
Great and patient don't mind waiting Reviewed on: 11th April 2023

perfect

5
a perfect app that has changed my life!! thank you so much for taking a huge weight off my shoulders!! Reviewed on: 11th April 2023

There when you need them

4
They helped me in a time of desperate need and I’m forever grateful Reviewed on: 11th April 2023

Updraft - The great debt consolidator

5
Updraft helped me greatly in consolidating my debt. I am looking forward to pay off the current loan and then borrow more from updraft to pay my remaining credit card debt. Reviewed on: 11th April 2023

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