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Updraft: Personal Loan reviews

4.96
Based on 10,614 reviews, last reviewed 12th Mar 2026
341000% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Great affordable loans Great service, quick decision and affordable repayments. Very happy Reviewed on: 12th March 2026
Beverley M's avatar
Beverley M

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

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Updraft Personal Loan reviews (10614)

Quick, convenient, helpful

5
Quick to apply Convenient in times if need Helpful when issues arise. What more needs to be said? Reviewed on: 18th March 2023

Amazingly Supportive

5
I have used Updraft several times of the past 3 years and they been brilliant with me. Not only do you get support via the app but you actually get to speak to a real human, who is helpful and supportive. I have had loans from several other high street banks over the years, and none of them are able to compete with the service you genuinely get from day one. Reviewed on: 18th March 2023

Quick and easy

5
I have used updraft on 3 occasions, it’s quick and easy to complete and really helpful in enabling me to understand my finances better. Customer services are always friendly and helpful too. Highly recommend their services. A great support! Reviewed on: 18th March 2023

Wonderful people

5
Applied for a loan when needing to sort my finances out and these lovely people looked into my circumstances and offered me the loan I have now at an affordable rate whilst taking into account I have a young family, it was so refreshing to be treated as a person instead of a statistic will use again should I ever need to Reviewed on: 18th March 2023

Exceptional service

5
All the team are incredibly helpful at a time when it’s really needed, would always choose updraft first. Reviewed on: 18th March 2023

Brilliant!

5
So quick and easy, really helped me out of a bad financial situation. 100% recommend! Reviewed on: 18th March 2023

Perfect friendly and considerate service

5
Perfect friendly and considerate service Reviewed on: 18th March 2023

Just simple and quick

5
Such an easy and simple process from start to finish which is what you when applying for a loan. One quick form to complete and an answer in minutes. Have recommended to all my friends and family. And not forgetting communication, if you have any questions or unsure of anything, I got an answer in minutes! Reviewed on: 18th March 2023

Very helpful

5
Very good and helpful no hassle Reviewed on: 18th March 2023

Fantastic

5
Easy to use for all matters finance Reviewed on: 18th March 2023

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