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Updraft: Personal Loan reviews

4.95
Based on 10,548 reviews, last reviewed 9th Mar 2026
334500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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Latest highest rating:

5

Easy application, very helpful. Easy application, very helpful.... Reviewed on: 9th March 2026
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UK

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

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Updraft Personal Loan reviews (10548)

Helped me through a tricky time

5
I used Updraft to get my financial situation back on track after a few unexpected events knocked me back. I found them very easy to use and everything was clear to understand. The app is great too. Reviewed on: 15th March 2023

Great service - Very convenient

5
The team are incredibly helpful and the app is user friendly Reviewed on: 15th March 2023

Amazing company

5
Updraft have helped me so much since day one of downloading the app. I don’t know how I coped before I knew about them! Reviewed on: 15th March 2023

Loan

5
Easy to use app, easy to apply. Money straight into bank Reviewed on: 15th March 2023

Fair and efficient

5
Offer great rates for loans even for those of us with poor credit. Always a great service! Reviewed on: 15th March 2023

Very helpful, good communication and positive experience.

5
Very easy process for loan, great user friendly app and responsive chat system within the app should you need. Reviewed on: 15th March 2023

Best loan

5
Thanks to updraft, they helped me through a hard time, which I'm deeply grateful for. Reviewed on: 15th March 2023

Helpful, professional but friendly and personable

5
The people at updraft are genuinely helpful and do all that they can to help - it is very much dealing with a human and if only all other banks could be similar - the world would be a better place. Unrivalled customer service in my experience. Reviewed on: 15th March 2023

Helpful & knowledgeable

5
Helpful knowledgeable customer service work out best options based on your circumstances. Good rates too Reviewed on: 15th March 2023

Finance for the People!

5
Updraft are one of the best loan companies I have dealt with and I have had loans with major loan companies in the past so I have much to compare to. There interest rates are fair and the process from start to finish has been amazing. The customer support team are super friendly and helpful and are really accommodating, from needing to change payment dates to help in needs of financial help they are second to none. I would definitely recommend to friends and family in need of a loan. A real breath of fresh air amongst other financial providers. Keep up the good work! Reviewed on: 15th March 2023

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