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Updraft: Personal Loan reviews

4.96
Based on 11,054 reviews, last reviewed 15th May 2026
384200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Was easy to apply, convenient and simple. Was easy to apply, convenient and simple. App is easy to use and straightforward. Reviewed on: 15th May 2026
Joanna L's avatar
Joanna L

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11054)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Headache free

5
My time with updraft was stress free as my previous credit provider caused me sleepless night with high interest rate and constant emails. Updraft take that stress away and honestly treat you like a human. I would highly recommend updraft for those looking to get escape or take out reasonable loan with fair interest rate. Reviewed on: 17th March 2023

Honest and non judgmental loans

5
I don’t know where I would be without my loans from updraft, I really needed help in paying off high interest loans and this was the best place to go to help me consolidate- Ashley from updraft is always so helpful and nothing is ever too much trouble- they truly are a god send for people like myself who always keep up with payments and yet can’t be helped out by their banks who I have been for nearly 30 years. Reviewed on: 17th March 2023

Fab

5
Good easy service, only a few issues along the way which were eventually sorted. Would recommend Reviewed on: 17th March 2023

Excellent professional and extremely efficient

5
This proved to be an excellent recommendation from a colleague to help in difficult times. I applied and was very impressed with the helpful staff who are always available when required to chat. Reviewed on: 17th March 2023

Great service

5
Quick and easy to apply, with no catches and easy to navigate and pay off. Staff are always friendly. Reviewed on: 17th March 2023

Super helpful

5
Great advisors who are quick to respond, good app and everything is so easy to understand! Reviewed on: 17th March 2023

A-star

5
Always there to help and give the best decisions . Reviewed on: 17th March 2023

Straight forward, friendly customer service, smooth app

5
Applying for a loan was very straight forward and simple. The in built chat for customer service is easy to use and they are very quick and responsive and assist in the best of their capabilities. The app itself is very smooth to run and a clear overview of the loan/plan and gives a breakdown of everything. There are other cool features in the app too. I would and already have recommended updraft to my friends and family and they have come with great feedback similar to mine! 10/10 for me Reviewed on: 17th March 2023

Excellent

5
Easy to use, helpful staff , better than a bank Reviewed on: 17th March 2023

Easy to apply

5
Great and easy to apply and would recommend every time. Reviewed on: 17th March 2023