Smart Money People Logo

Updraft: Personal Loan reviews

4.96
Based on 11,059 reviews, last reviewed 18th May 2026
384700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Updraft helped me to consolidate my debt in to one s... Updraft helped me to consolidate my debt in to one simple and easy payment. A Reviewed on: 18th May 2026
Carlen K's avatar
Carlen K

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11059)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Friendly helpful Customer service

5
The process is quick painless and very straight forward the Customer Service is first class at all times a very professional business Reviewed on: 14th March 2023

Amazing service

5
I've had an amazing service, there's no fails promises and advertisements, the site is the easiest to navigate around too, thank you for your service Reviewed on: 14th March 2023

Quick and Easy

5
Very simple and painless loan process where other lenders go through war and peace only to reject the application. Reviewed on: 14th March 2023

Future of financial services

5
I have used Updraft on three occasions now and I can’t fault their process or service at all. The app is really easy to use and all features are clear. Customer service is always polite, able to help and quick to respond. Reviewed on: 14th March 2023

Went out of there way to help

5
Updraft worked tirelessly for over a week to find me a loan, while nobody else would help, Updraft already knew me and had a history of my reliable payments, so ultimately got me what I needed when I needed it. Once agreed the money was in my account within 24 hours. Reviewed on: 14th March 2023

Excellent service

5
Everything was super easy and quick, Highly recommend them to anyone looking for a loan to pay off credit card debt etc. very helpful Reviewed on: 14th March 2023

Great customer service

5
Great features, friendly support and customer service Reviewed on: 14th March 2023

Bank Award for sure!

5
This company I've seen advertised a few times, but when I applied I got accepted after a quick and easy process, I didn't think they would but they have given me confidence to get my accounts in order, no other providers seemed interested! 5 star service, great app too. Reviewed on: 14th March 2023

Wow experience

5
The overall journey, technology, service and products shows the company knows how to attract, help and grow there customer base . Reviewed on: 14th March 2023

Quick and very simple

5
A truly revolutionary service that is quick and easy to apply for. Reviewed on: 14th March 2023