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Vernon Building Society reviews

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Rated Excellent • 4.91/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 4,516 product reviews

Average score of 4.91/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Reviews for Vernon Building Society

Showing 11 of 4516 company reviews • Last reviewed within 7 days

Good service and local.

Savings • 8th April 2026

Good service and local. Helpful staff.

{"display":"Helen","full_name":"Helen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Speed to offer excellent great communication

Mortgages • 8th April 2026

Speed to offer excellent great communication

{"display":"Vitoria T","full_name":"Vitoria T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Excellent service

    I have already done this from your first email

    {"display":"David Ward","full_name":"David Ward","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    David Ward 8th April 2026
  • 5/5

    My remortgage was easy to complete, and the society...

    My remortgage was easy to complete, and the society took time to understand my position.

    {"display":"Stephen M","full_name":"Stephen M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Stephen M 8th April 2026
  • 5/5

    A good experience and very helpful from start to fin...

    A good experience and very helpful from start to finnish

    {"display":"TERENCE M","full_name":"TERENCE M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    TERENCE M 8th April 2026
  • 5/5

    Lovely helpful staff in the Hazel Grove branch can’t...

    Lovely helpful staff in the Hazel Grove branch can’t do enough for you

    {"display":"Steve Nuttall","full_name":"Steve Nuttall","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1318861.png"}}'s avatar
    Savings
    Steve Nuttall 8th April 2026
  • 5/5

    Emergency Remortgage

    Very thorough and efficient, and satisfactorily completed. Last ditch attempt to find a suitable lender who could provide what we needed quickly and competitively.

    {"display":"David T","full_name":"David T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    David T 8th April 2026
  • 5/5

    Fulfilled our requirements.

    As a retired couple we were looking to finance a new Holiday home by the coast and our financial advisor introduced us to Vernon BS... As a retired couple we were looking to finance a new Holiday home by the coast and our financial advisor introduced us to Vernon BS who were able to fulfil all our requirements. We applied for a Retirement interest only mortgage and were successful in getting what we needed and able to stay in our home as long as we want to.They are easy to contact and we have enjoyed doing business with them. Read more Read less

    {"display":"Gwendoline B","full_name":"Gwendoline B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Gwendoline B 8th April 2026
  • 5/5

    The staff are helpful, the rates are good

    The staff are helpful, the rates are good

    {"display":"deepdaleduck","full_name":"deepdaleduck","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    deepdaleduck 8th April 2026
  • 5/5

    Small but excellent

    Always someone available to advise. Very rare in today's climate.

    {"display":"Barbara Quinn","full_name":"Barbara Quinn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Barbara Quinn 7th April 2026
  • 5/5

    Service with a smile.

    I have only had excellent service and advice from the Staff at the Vernon Building Society. They are always polite and are happy to explain... I have only had excellent service and advice from the Staff at the Vernon Building Society. They are always polite and are happy to explain about their Account's. l have been a customer of the Vernon Building Society for a number of year's and have been happy with the service provided. Read more Read less

    {"display":"Mrs G","full_name":"Mrs G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mrs G 7th April 2026

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