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Vernon Building Society reviews

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Rated Excellent 4.91/5

Vernon Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian

Review summary

People rate this company as Excellent based on 4,414 product reviews

Average score of 4.91/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended positively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4414 company reviews Last reviewed within 7 days

Excellent service

Savings 24th February 2026

Friendly and efficient staff, excellent service

Verified source
Rated Excellent 5/5
Read more product reviews

Enjoy coming in to Stockport branch

Savings 24th February 2026

Enjoy coming in to Stockport branch

Verified source
Rated Excellent 5/5
Read more product reviews
  • 5/5

    Goos service and friendly staff.

    Goos service and friendly staff. The saving rates are reasonable in line with other building societies

    {"display":"Christopher S","full_name":"Christopher S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Christopher S 24th February 2026
  • 5/5

    Face to face appointment like to speak to a person g...

    Face to face appointment like to speak to a person good customer service every time i come into branch

    Savings
    Verified source 23rd February 2026
  • 5/5

    Good regular saver account interest rates.

    Good regular saver account interest rates. A local bank for local people! Easy to understand website.

    {"display":"Harriet B","full_name":"Harriet B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Harriet B 23rd February 2026
  • 5/5

    When I opened an ICA for the first 2 years ago they...

    When I opened an ICA for the first 2 years ago they couldn't have been more helpful despite my own bank trying to make things difficult to transfer the money

    {"display":"Janet Curran","full_name":"Janet Curran","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Janet Curran 21st February 2026
  • 5/5

    Not just a Building society but Building community.

    Friendly staff well informed ansalways looking to get the best deal for the customer. No pushy sales or gray areas with Vernon.

    {"display":"T Rae","full_name":"T Rae","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    T Rae 21st February 2026
  • 5/5

    Helpful staff and local branch.

    Helpful staff and local branch. Approachable and convenient.

    {"display":"Helen","full_name":"Helen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Helen 20th February 2026
  • 5/5

    Vernon Building Societu

    Keep changing whether accounts can be held by non-locals. Interests rates vary from OK to poor. But they aren’t too bad.

    {"display":"John Smythe","full_name":"John Smythe","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    John Smythe 20th February 2026
  • 5/5

    Vernon Building Society customer service.

    Myself and my family have been customers of the Vernon BS for generations and have always been very satisfied the service received. It is good... Myself and my family have been customers of the Vernon BS for generations and have always been very satisfied the service received. It is good to be able to go into a branch or telephone them and deal with a real person instead of having no other choice than to deal with a company online. Read more Read less

    {"display":"Hazel V","full_name":"Hazel V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Hazel V 20th February 2026
  • 5/5

    Always there for you

    Friendly professional financial advice. Always there when you need them

    {"display":"Harry Davies","full_name":"Harry Davies","avatar":{"url":"\/assets\/uploads\/avatars\/users\/176673.png"}}'s avatar
    Mortgages
    Harry Davies 20th February 2026

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