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Vernon Building Society reviews

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Rated Excellent 4.91/5

Vernon Building Society reviews

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Verified business
Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian

Review summary

People rate this company as Excellent based on 4,389 product reviews

Average score of 4.91/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended positively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4389 company reviews Last reviewed within 7 days

I have received the best customer service face to fa...

Savings 19th February 2026

I have received the best customer service face to face appointment given great advice not opened a new account but will bring more funds to the Vernon thnk you Gerry

Verified source
Rated Excellent 5/5
Read more product reviews

friendly

Savings 19th February 2026

online is easy to use when I go in branch for anything they treat you as an individual and always answer my queries in a simple manner

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Friendly services and competitive rates

    I’ve had a savings account with Vernon Building Society and have found them easy to deal with. The rates are competitive compared to other high... I’ve had a savings account with Vernon Building Society and have found them easy to deal with. The rates are competitive compared to other high street providers and the communication has been clear and straightforward. Staff have been helpful whenever I’ve had queries and the process of managing the account has been simple. Overall, a positive experience. Read more Read less

    {"display":"Kieran ","full_name":"Kieran ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1094026.png"}}'s avatar
    Savings
    Kieran 17th February 2026
  • 4/5

    Efficient friendly staff

    Efficient friendly staff always have a smile and willing to help. Branches are clean comfortable

    {"display":"Tony S","full_name":"Tony S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Tony S 17th February 2026
  • 5/5

    Easy to book an appointment & knowledgeable and frie...

    Easy to book an appointment & knowledgeable and friendly staff

    {"display":"Andrew","full_name":"Andrew","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andrew 16th February 2026
  • 5/5

    Very helpful i would highly recommend

    Vernon building society was very helpful with my remortgage. They was always there if I needed any help. I would highly recommend this building society

    {"display":"Maria D","full_name":"Maria D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Maria D 15th February 2026
  • 5/5

    Great service - they always give me lots of time and...

    Great service - they always give me lots of time and are patient with me. They also provide a great cuppa when you have a face to face appointment.

    {"display":"Roy H","full_name":"Roy H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Roy H 13th February 2026
  • 5/5

    Great experience.

    Great experience. Good customer service

    {"display":"Usman R","full_name":"Usman R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Usman R 13th February 2026
  • 5/5

    The customer service i received was really good and...

    The customer service i received was really good and everything explained to mei like the face to face appointment and like the passbooks which is great

    Savings
    Verified source 13th February 2026
  • 5/5

    The complete process was done through my broker, but...

    The complete process was done through my broker, but everything ran smoothly

    {"display":"Angela A","full_name":"Angela A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Angela A 12th February 2026
  • 5/5

    Very welcoming , very informative

    Very welcoming , very informative

    Savings
    Verified source 12th February 2026

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