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Vernon Building Society reviews

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Rated Excellent 4.92/5

Vernon Building Society reviews

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Verified business
Last reviewed within 14 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

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Review summary

People rate this company as Excellent based on 3,742 product reviews

Average score of 4.92/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Professionalism Plus Personality

Over many years we have dealt with various people at Vernon and whilst all were good/knowledgeable, none has been as outstanding as Megan Paldino who... Over many years we have dealt with various people at Vernon and whilst all were good/knowledgeable, none has been as outstanding as Megan Paldino who helped us with our recent 'additional borrowing requirements'. She was polite, charming, supremely professional and knowledgeable, functioned at ultra-fast speed, and was spontaneously enthusiastic and infectiously full of life. Read more Read less

Mortgages
Verified source 5th August 2025

Latest negative rating

2/5

Just opened a regular savings account online. Not easy.

Just opened a regular savings account online. It’s not the easiest thing to do. Takes time and patience with a lot of information to take... Just opened a regular savings account online. It’s not the easiest thing to do. Takes time and patience with a lot of information to take in. Then you have to proceed to create a new standing order with your bank. All very complicated in my view. Not the easiest transaction I’ve ever completed. Read more Read less

{"display":"T R Wheeler ","full_name":"T R Wheeler ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
T R Wheeler 7th August 2025

About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 3742 company reviews Last reviewed within 14 days

Just opened a regular savings account online. Not easy.

Savings 7th August 2025

Just opened a regular savings account online. It’s not the easiest thing to do. Takes time and patience with a lot of information to take... Just opened a regular savings account online. It’s not the easiest thing to do. Takes time and patience with a lot of information to take in. Then you have to proceed to create a new standing order with your bank. All very complicated in my view. Not the easiest transaction I’ve ever completed. Read more Read less

Rated Poor 2/5
Read more product reviews
Reply from Vernon Building Society
Hi there, Thank you for sharing your experience. We’re sorry it wasn’t as smooth as it should have been. We’re always looking for ways to improve, and feedback like yours helps us make the process clearer and more user-friendly. If there's anything we can do to support you or if you have any questions, please don’t hesitate to reach out. We're here to help. Thanks, Georgia
7th August 2025
Vernon Building Society

Professionalism Plus Personality

Mortgages 5th August 2025

Over many years we have dealt with various people at Vernon and whilst all were good/knowledgeable, none has been as outstanding as Megan Paldino who... Over many years we have dealt with various people at Vernon and whilst all were good/knowledgeable, none has been as outstanding as Megan Paldino who helped us with our recent 'additional borrowing requirements'. She was polite, charming, supremely professional and knowledgeable, functioned at ultra-fast speed, and was spontaneously enthusiastic and infectiously full of life. Read more Read less

Verified source
Rated Excellent 5/5
Read more product reviews
  • 5/5

    In branch service review

    I like that you are local in Bramhall.

    Savings
    Verified source 31st July 2025
  • 5/5

    In branch service review

    Excellent friendly service - well done.

    Savings
    Verified source 31st July 2025
  • 5/5

    In branch service review

    Very helpful member of staff, made everything seem easy.

    Savings
    Verified source 31st July 2025
  • 5/5

    In branch service review

    Always fabulous and friendly staff. Very helpful.

    Savings
    Verified source 31st July 2025
  • 5/5

    In branch service review

    Friendly. Competitive interest rates for a high street building society. Good service in re-investing the matured funds.

    Savings
    Verified source 31st July 2025
  • 5/5

    In branch service review

    Very happy with the service and time spent with me.

    Savings
    Verified source 31st July 2025
  • 5/5

    In branch service review

    Friendly and I liked the coffee.

    Savings
    Verified source 31st July 2025
  • 5/5

    In branch service review

    Excellent customer service. Staff are very kind and sympathetic.

    Savings
    Verified source 31st July 2025
  • 5/5

    In branch service review

    Very friendly staff, worked quickly to sort our account.

    Savings
    Verified source 31st July 2025

    Products from Vernon Building Society

    Showing all products offered by Vernon Building Society

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