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Vernon Building Society reviews

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Rated Excellent • 4.91/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 4,463 product reviews

Average score of 4.91/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4463 company reviews • Last reviewed within 7 days

Easy and to have a face to face appointment and to h...

Savings • 13th March 2026

Easy and to have a face to face appointment and to have someone to explain everything to me don't like online thank you Gerry

Verified source
Rated Excellent • 5/5
Read more product reviews

Very helpful and enjoyed my appointment with Gerry v...

Savings • 13th March 2026

Very helpful and enjoyed my appointment with Gerry very good and no presure

Verified source
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Quick response.

    Quick response. Used our solicitor.

    {"display":"Chris J","full_name":"Chris J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Chris J 12th March 2026
  • 5/5

    Friendly staff and very knowledgeable

    Friendly staff and very knowledgeable

    Savings
    Verified source 10th March 2026
  • 3/5

    I have written a seperate e mail to customer services

    I have written a seperate e mail to customer services

    {"display":"Colin B","full_name":"Colin B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Colin B 10th March 2026
  • 5/5

    Love coming into stockport branch very professional...

    Love coming into stockport branch very professional staff always

    Savings
    Verified source 10th March 2026
  • 5/5

    It was good, seamless and pro-active

    It was good, seamless and pro-active

    {"display":"Ekrem Sami","full_name":"Ekrem Sami","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Ekrem Sami 9th March 2026
  • 5/5

    Arranged pain free through a mortgage broker

    Arranged pain free through a mortgage broker

    {"display":"Norman S","full_name":"Norman S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Norman S 9th March 2026
  • 5/5

    Excellent

    Good customer service. The person on the phone very helpful and listened and gave answers to questions.

    {"display":"Stephen Everett","full_name":"Stephen Everett","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I didn’t have much to do with the Vernon, but when I...

    I didn’t have much to do with the Vernon, but when I had to the service was excellent. Slightly higher interest rates than some of the competitors

    {"display":"Tony ","full_name":"Tony ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Tony 9th March 2026
  • 5/5

    Opening a savings account

    Very friendly and helpful. Gerry was able to talk me through the process and provide me with the information needed. So good to speak to... Very friendly and helpful. Gerry was able to talk me through the process and provide me with the information needed. So good to speak to someone in person and feel reassured that i am saving in a company that is supportive and trustworthy. Read more Read less

    Savings
    Verified source 9th March 2026

    Products from Vernon Building Society

    Showing all products offered by Vernon Building Society

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