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Vernon Building Society reviews

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Rated Excellent 4.91/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 4,479 product reviews

Average score of 4.91/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4479 company reviews Last reviewed within 7 days

We have only been with vernon for a few months but w...

Mortgages 21st March 2026

We have only been with vernon for a few months but when we joined them it was a pleasure to be with them

Rated Excellent 5/5
Read more product reviews

Vernon BS

Savings 20th March 2026

Good range of savings products and helpful staff

Rated Excellent 5/5
Read more product reviews
  • 4/5

    experience in terms of customer service is very good...

    experience in terms of customer service is very good, but the rates are not competitive unfortunately.

    {"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David 20th March 2026
  • 5/5

    friendly staff

    friendly staff just wish you were open every day

    {"display":"Susan G","full_name":"Susan G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Susan G 20th March 2026
  • 5/5

    Just started with savings account, It so easy that p...

    Just started with savings account, It so easy that preferrer wonder why I never found them before.

    {"display":"Malcolm C","full_name":"Malcolm C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Malcolm C 20th March 2026
  • 5/5

    Good review

    Good experience very helpful answered all questions

    {"display":"Alex Naden","full_name":"Alex Naden","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Alex Naden 20th March 2026
  • 5/5

    Great appointment relaxed no pressure GERRY WAS Real...

    Great appointment relaxed no pressure GERRY WAS Really helpful thank you I willbebsck to SEE GERRY I can recommend

    Savings
    Verified source 20th March 2026
  • 4/5

    The staff in the branches are excellent...

    The staff in the branches are excellent, very helpful and friendly

    {"display":"Stephen J","full_name":"Stephen J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Stephen J 20th March 2026
  • 5/5

    Love the Vernon Building Society.

    Love the Vernon Building Society. Staff are friendly, know what they are talking about and helpful. Not a bank but a building society, so a... Love the Vernon Building Society. Staff are friendly, know what they are talking about and helpful. Not a bank but a building society, so a mutual set up to do good, not make enormous profits -and this runs through all they do. Thank you! Read more Read less

    {"display":"Liam","full_name":"Liam","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Liam 20th March 2026
  • 4/5

    Too many Directors !!

    Why do you need so many Directors ?

    {"display":"Roger Dean","full_name":"Roger Dean","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Roger Dean 20th March 2026
  • 5/5

    Great customer service

    Very helpful at Stockport branch love coming into the branch and seeing the staff

    Savings
    Verified source 19th March 2026

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