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Vernon Building Society reviews

Vernon Building Society Logo
Rated Excellent • 4.92/5

Vernon Building Society reviews

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Verified business Last reviewed within 7 days

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Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

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Review summary

People rate this company as Excellent based on 4,272 product reviews

Average score of 4.92/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society shines with its friendly, helpful staff and the comfort of local branches that make banking feel personal and easy. People love the clear explanations and smooth service when opening savings accounts, plus the competitive interest rates on offer. However, some find the online and app services lacking, and wish for better opening hours, especially on Saturdays.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful, and make every visit a pleasure.
  • Opening savings accounts with Vernon Building Society is straightforward and well explained.
  • Vernon Building Society offers competitive interest rates on savings products.

Negative themes

  • Online banking and app access at Vernon Building Society need serious improvement.
  • Branch opening hours are inconvenient; many wish for Saturday openings.
  • Interest rates could be higher to better compete in the market.
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4272 company reviews • Last reviewed within 7 days

An average building society

Savings • 18th January 2026

Easy to open and manage account. The interest rates are low though. Better rates are reserved for locals. It is difficult to increase the customer base this way.

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Rated Average • 3/5
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Good service

Savings • 17th January 2026

I have been to the branch and I have a saving account with vernon …staff are always professional and helpful

{"display":"Jon N","full_name":"Jon N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
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  • 5/5

    Always there to help customers and give advice.

    Always there to help customers and give advice.

    {"display":"Anita W","full_name":"Anita W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Anita W 17th January 2026
  • 5/5

    Excellent and trustworthy service

    I have found from the moment I decided to open an account with Vernon, the experience has been so easy and well managed. I am... I have found from the moment I decided to open an account with Vernon, the experience has been so easy and well managed. I am kept up to date regularly with my account and the process of accessing funds is really straightforward. I feel really reassured that my savings are with an organisation I can trust. If I need support or advice, it is readily available, that sadly is a rare thing these days in the banking sector! Read more Read less

    {"display":"BH","full_name":"BH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    BH 17th January 2026
  • 5/5

    The staff make sure you know about all the alternatives

    The staff make sure you know about all the alternatives

    {"display":"Bill p","full_name":"Bill p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Bill p 17th January 2026
  • 5/5

    The staff are always friendly and welcoming.

    The staff are always friendly and welcoming. When I go into a branch, I never feel rushed and everyone is helpful, courteous and professional.

    {"display":"Andrew W","full_name":"Andrew W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andrew W 16th January 2026
  • 5/5

    Always a pleasure.

    when you walk into any Vernon branch you are are always welcomed with a smile and hello, and how are you today and what can... when you walk into any Vernon branch you are are always welcomed with a smile and hello, and how are you today and what can we do for you, it makes a pleasure to go in and nothing is too much trouble and will always sort out any problem you have. Read more Read less

    {"display":"Loz","full_name":"Loz","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Loz 16th January 2026
  • 5/5

    Great Service..

    Simple effective service by staff who go out of their way to be as helpful and friendly as possible esp at the Reddish Branch

    {"display":"Peter H","full_name":"Peter H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Peter H 16th January 2026
  • 4/5

    3 generations

    having to start all over again late in life it was tough getting a mortgage after buying my brothers out of the family home but... having to start all over again late in life it was tough getting a mortgage after buying my brothers out of the family home but the vernon offered me a competitive rate had always saved with the vernon as a child as did the rest of the family my gran bought this house in the late 30s not her husband passed on eventually to dad who also re mortgaged the property for improvements . and then me so 3 generations of saving and mortgage's over the years have always found to be competitive friendly yes they cannot match some of the bigger rates that others offer and perhaps are not as modern on the way they do some things but the are local for local people and do get involved with community i would recommend the Vernon as honest and strightforward Read more Read less

    {"display":"chris","full_name":"chris","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    chris 16th January 2026
  • 5/5

    The Vernon Building Society is local

    The Vernon Building Society is a local one covering the area I live in . I saw them as a great haven for some savings... The Vernon Building Society is a local one covering the area I live in . I saw them as a great haven for some savings ,opened an account on line one day and received a personalised email the following morning telling me it was ready to use . Great service Read more Read less

    {"display":"Cedric E","full_name":"Cedric E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Cedric E 16th January 2026
  • 5/5

    Very friendly small building society, with the best...

    Very friendly small building society, with the best rates around.

    {"display":"Tolnai Judit","full_name":"Tolnai Judit","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1322970.png"}}'s avatar
    Savings
    Tolnai Judit 16th January 2026

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