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Vernon Building Society reviews

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Rated Excellent • 4.91/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 4,499 product reviews

Average score of 4.91/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Reviews for Vernon Building Society

Showing 11 of 4499 company reviews • Last reviewed within 7 days

Vernon BS has been a pleasure to deal with.

Mortgages • 1st April 2026

Dealing with Vernon BS in connection with a RIO has been a breath of fresh air compared to our previous experiences with More2life (now Royal... Dealing with Vernon BS in connection with a RIO has been a breath of fresh air compared to our previous experiences with More2life (now Royal London and Phoenix (now Standard Life). The former "lost" many overpayments when we were reducing the debt prior to redemption, the sums in question were substantial as the original loan was £400000 furthermore there was absolutely no access to any on line account. With Vernon BS we can access the a/c online in addition thus far any contact by email and telephone has been very quick and helpful. Read more Read less

{"display":"Peter Barrett","full_name":"Peter Barrett","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

A tailored and personal service for us.

Mortgages • 1st April 2026

Our first mortgage for many years and likewise our first interaction with a building society for even longer. We were introduced by a mortgage advisor... Our first mortgage for many years and likewise our first interaction with a building society for even longer. We were introduced by a mortgage advisor as one of the few dealing with RIO mortgages. Whilst most contact has been via the advisor or our solicitor the feedback was that they were easy to deal with and importantly it was always with the same individual rather than a call centre. It does seem to us to have a very personal touch which is unusual these days. Read more Read less

{"display":"David Ward","full_name":"David Ward","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Loved the face to face appointment and I understand...

    Loved the face to face appointment and I understand erthat was explained to me great appointment happy with the result

    Savings
    Verified source 31st March 2026
  • 3/5

    Good bank.

    Good bank. Does what it says on the tin

    {"display":"Matt P","full_name":"Matt P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Matt P 31st March 2026
  • 5/5

    The friendliest staff in Bramhall!

    The friendliest staff in Bramhall! Always a smile from staff in Bramhall. Experienced knowledgable staff always ready to answer questions. Staff make you feel valued!

    {"display":"Linda B","full_name":"Linda B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Linda B 31st March 2026
  • 5/5

    Service standards

    Excellent service . Staff very helpful and knowledgeable .

    {"display":"Ian Gill","full_name":"Ian Gill","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ian Gill 30th March 2026
  • 5/5

    Very good.

    Very good. Explained everything great service

    Savings
    Verified source 30th March 2026
  • 5/5

    Very informative staff.

    Very informative staff. Really helpful

    Savings
    Verified source 30th March 2026
  • 5/5

    Friendly and helpful staff Enjoyable experience

    Friendly and helpful staff Enjoyable experience

    {"display":"Rich","full_name":"Rich","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rich 27th March 2026
  • 5/5

    Easy, friendly, professional good interest rates Leo...

    Easy, friendly, professional good interest rates Leon was very helpful

    Savings
    Verified source 27th March 2026
  • 5/5

    Excellent staff at Poynton branch.

    Excellent staff at Poynton branch. Excellent online savings accounts. Suitable for those who can’t get to a branch as often as they need. Maybe a... Excellent staff at Poynton branch. Excellent online savings accounts. Suitable for those who can’t get to a branch as often as they need. Maybe a debit card to get funds out at a Post Office or in branch - pass book can be updated when in branch Read more Read less

    {"display":"JohnP ","full_name":"JohnP ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    JohnP 25th March 2026

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