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Vernon Building Society reviews

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Rated Excellent • 4.91/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 4,522 product reviews

Average score of 4.91/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4522 company reviews • Last reviewed within 7 days

They are my mortgage provider and have been excellen...

Mortgages • 11th April 2026

They are my mortgage provider and have been excellent when required

{"display":"Brad Autie","full_name":"Brad Autie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Inestimable value

Savings • 10th April 2026

Upon our many visits we have always been greeted with a smile and respect. The staff have put forward suggestions we would not have thought... Upon our many visits we have always been greeted with a smile and respect. The staff have put forward suggestions we would not have thought of , thus , a tax saving. Which is so appreciated. The goodwill engendered is of inestimable value . Speaking directly to real people a great value. Thankyou. Read more Read less

{"display":"Karen l","full_name":"Karen l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    We have only been with them a few months but they wa...

    We have only been with them a few months but they was fantastic when we had the offer Great service

    {"display":"Brianwhitehouse ","full_name":"Brianwhitehouse ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    The Vernon has a very pleasant vibe you are seen str...

    The Vernon has a very pleasant vibe you are seen straight away love the passbooks' and the face to face that is the way to asloyou support local charities

    Savings
    Verified source 10th April 2026
  • 4/5

    Online account, easy to open and operate

    Online account, easy to open and operate

    {"display":"Wendy D","full_name":"Wendy D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Wendy D 10th April 2026
  • 5/5

    Experience at Vernon Marple branch

    It was nice to be seen by a friendly advisor who was able to sort out my account easily and sort out my pass book

    {"display":"Cat H","full_name":"Cat H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Cat H 9th April 2026
  • 5/5

    Good service and local.

    Good service and local. Helpful staff.

    {"display":"Helen","full_name":"Helen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Helen 8th April 2026
  • 5/5

    Speed to offer excellent great communication

    Speed to offer excellent great communication

    {"display":"Vitoria T","full_name":"Vitoria T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Vitoria T 8th April 2026
  • 5/5

    Excellent service

    I have already done this from your first email

    {"display":"David Ward","full_name":"David Ward","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    David Ward 8th April 2026
  • 5/5

    My remortgage was easy to complete, and the society...

    My remortgage was easy to complete, and the society took time to understand my position.

    {"display":"Stephen M","full_name":"Stephen M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Stephen M 8th April 2026
  • 5/5

    A good experience and very helpful from start to fin...

    A good experience and very helpful from start to finnish

    {"display":"TERENCE M","full_name":"TERENCE M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    TERENCE M 8th April 2026

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