Smart Money People Logo

Voting in the British bank awards 2026 is open - Vote here

Share this page

Vernon Building Society reviews

Vernon Building Society Logo
Rated Excellent 4.91/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 4,497 product reviews

Average score of 4.91/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
Summarised by AI
Was this helpful?

About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



Smart Money People is the place for Vernon Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Vernon Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Vernon Building Society

Showing 11 of 4497 company reviews Last reviewed within 7 days

Loved the face to face appointment and I understand...

Savings 31st March 2026

Loved the face to face appointment and I understand erthat was explained to me great appointment happy with the result

Verified source
Rated Excellent 5/5
Read more product reviews

Good bank.

Savings 31st March 2026

Good bank. Does what it says on the tin

Rated Average 3/5
Read more product reviews
  • 5/5

    The friendliest staff in Bramhall!

    The friendliest staff in Bramhall! Always a smile from staff in Bramhall. Experienced knowledgable staff always ready to answer questions. Staff make you feel valued!

    {"display":"Linda B","full_name":"Linda B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Linda B 31st March 2026
  • 5/5

    Service standards

    Excellent service . Staff very helpful and knowledgeable .

    {"display":"Ian Gill","full_name":"Ian Gill","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ian Gill 30th March 2026
  • 5/5

    Very good.

    Very good. Explained everything great service

    Savings
    Verified source 30th March 2026
  • 5/5

    Very informative staff.

    Very informative staff. Really helpful

    Savings
    Verified source 30th March 2026
  • 5/5

    Friendly and helpful staff Enjoyable experience

    Friendly and helpful staff Enjoyable experience

    {"display":"Rich","full_name":"Rich","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rich 27th March 2026
  • 5/5

    Easy, friendly, professional good interest rates Leo...

    Easy, friendly, professional good interest rates Leon was very helpful

    Savings
    Verified source 27th March 2026
  • 5/5

    Excellent staff at Poynton branch.

    Excellent staff at Poynton branch. Excellent online savings accounts. Suitable for those who can’t get to a branch as often as they need. Maybe a... Excellent staff at Poynton branch. Excellent online savings accounts. Suitable for those who can’t get to a branch as often as they need. Maybe a debit card to get funds out at a Post Office or in branch - pass book can be updated when in branch Read more Read less

    {"display":"JohnP ","full_name":"JohnP ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    JohnP 25th March 2026
  • 5/5

    That I can call into a branch and speak to a person...

    That I can call into a branch and speak to a person not everything online which I don't like and that I can have a... That I can call into a branch and speak to a person not everything online which I don't like and that I can have a passbook friendly staff and can have a cup of tea great customer service thank you Vernon Read more Read less

    Savings
    Verified source 25th March 2026
  • 5/5

    Staff are friendly, helpful and knowledgeable people...

    Staff are friendly, helpful and knowledgeable people and will always take the time to respond and answer any questions you have.

    {"display":"Mark A","full_name":"Mark A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mark A 25th March 2026

    Products from Vernon Building Society

    Showing all products offered by Vernon Building Society

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice