A good old fashioned mutual B.S. with local branches. Trustworthy and solid. And there is absolutley nothing wrong with that in this day and age.

Very professional, always available,local

I had got myself confused and mixed up about the accounts I had and accessing them. I sent an email and received a phone call... I had got myself confused and mixed up about the accounts I had and accessing them. I sent an email and received a phone call on the same day where everything was sorted out, what steps I needed to take. The situation was managed and dealt with easily for me to deal with. I was happy with how I was listened to before any suggestions of what I should do, were made. It was made simple and straight forward for me. Read more Read less

Helpful and courteous staff make transactions easy

Brilliant service and customer relations, especially Jerry, but all staff engage in conversation.

Trouble-free account operating and helpful staff

Local branch with friendly helpful staff

Friendly inviting staff treated fairly with integrity plus offices are local have no hesitation in contacting them regarding what to do with my ISAs

I moved my money when my bank closed in my local area. It is important to me to have a local branch who can advise... I moved my money when my bank closed in my local area. It is important to me to have a local branch who can advise me on products & how to best invest my money & was so impressed that I introduced my daughter to the branch & we both feel satisfied that are money is safe & secure & continues to grow, year upon year.! Read more Read less