Smart Money People Logo

Voting in the British bank awards 2026 is open - Vote here

Share this page

Vernon Building Society reviews

Vernon Building Society Logo
Rated Excellent 4.91/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 4,468 product reviews

Average score of 4.91/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
Summarised by AI
Was this helpful?

About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



Smart Money People is the place for Vernon Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Vernon Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Vernon Building Society

Showing 11 of 4468 company reviews Last reviewed within 7 days

My appointment was handled very professionaly and to...

Savings 18th March 2026

My appointment was handled very professionaly and to my satisfaction

Verified source
Rated Excellent 5/5
Read more product reviews

I like the face to face appointment it was informat...

Savings 18th March 2026

I like the face to face appointment it was informative and Gerry opened an ias for me thank you

Verified source
Rated Excellent 5/5
Read more product reviews
  • 5/5

    Mortgage Completion

    Appreciated the quick process and mortgage offer.

    {"display":"Helen","full_name":"Helen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Helen 17th March 2026
  • 5/5

    It’s a great service and friendly staff

    It’s a great service - just a shame interest rates are falling everywhere for savers - but Vernon is great - especially customer service and community

    {"display":"Sandra D","full_name":"Sandra D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sandra D 17th March 2026
  • 5/5

    I found the appointment very helpful and informative...

    I found the appointment very helpful and informative and the advice given to by Gerry was first class. Another appointment booked thank you

    Savings
    Verified source 16th March 2026
  • 5/5

    Easy and to have a face to face appointment and to h...

    Easy and to have a face to face appointment and to have someone to explain everything to me don't like online thank you Gerry

    Savings
    Verified source 13th March 2026
  • 5/5

    Very helpful and enjoyed my appointment with Gerry v...

    Very helpful and enjoyed my appointment with Gerry very good and no presure

    Savings
    Verified source 13th March 2026
  • 5/5

    Quick response.

    Quick response. Used our solicitor.

    {"display":"Chris J","full_name":"Chris J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Chris J 12th March 2026
  • 5/5

    Friendly staff and very knowledgeable

    Friendly staff and very knowledgeable

    Savings
    Verified source 10th March 2026
  • 3/5

    I have written a seperate e mail to customer services

    I have written a seperate e mail to customer services

    {"display":"Colin B","full_name":"Colin B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Colin B 10th March 2026
  • 5/5

    Love coming into stockport branch very professional...

    Love coming into stockport branch very professional staff always

    Savings
    Verified source 10th March 2026

    Products from Vernon Building Society

    Showing all products offered by Vernon Building Society

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice