Vernon Building Society Reviews

Ratings based on 1475 reviews Last review 18 hours ago
4.92 / 5Amazing overall rating

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport...

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The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people. Smart Money People is the place for Vernon Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Vernon Building Society Reviews (1475)

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30th November 2020

3rd year customer for a joint mortgage

3rd year mortgage review and everything for renewing was speedy, no stress, signed 2 forms and scanned back within the hour signed up to a new deal for another 3 years, no money needed spending :) Super amazing customer service, I already said today...

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3rd year mortgage review and everything for renewing was speedy, no stress, signed 2 forms and scanned back within the hour signed up to a new deal for another 3 years, no money needed spending :) Super amazing customer service, I already said today even though we are on a new deal till 2023 I will renew again in 2023 with them :)

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4th November 2020

Quick, professional, easy

Speed without losing any aspect of professionalism. Very clear, concise instructions and reporting. Made getting my mortgage offer a stress free experience. Thank you.

Reply from Vernon Building Society
It's a pleasure to know that we were able to make this process as stress free as possible for you Ms Rice!
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4th November 2020

Great experience as a first time buyer

I was lucky enough to find Vernon Building Society through my mortgage broker who had previously worked with them. I was a bit sceptical of going with an unknown name, but took the advice. I haven’t looked back - my entire dealings with Vernon have b...

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I was lucky enough to find Vernon Building Society through my mortgage broker who had previously worked with them. I was a bit sceptical of going with an unknown name, but took the advice. I haven’t looked back - my entire dealings with Vernon have been easy, quick and helpful. Even in the middle of a pandemic I was still able to apply and secure a mortgage and they didn’t delay the process at any point. Customer services have been helpful and the communication has been simple and clear. Thanks for the hamper too - a lovely touch. Looking forward to many more years with Vernon.

Reply from Vernon Building Society
Hi Miriam, it's an absolute pleasure to have helped first time buyers such as yourselves and to have made the process as simple as possible in these unprecedented times! Thank you for your feedback!
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31st October 2020

Friendly professional COVID safe process

COVID-19 made dealing with our mortgage renewal more difficult but Neal took us through the process, simplified it and with the help of the team, gave us what we needed.

Reply from Vernon Building Society
Hi Tony, Thank you very much for your feedback, glad to hear Neil could make the process as simple as possible for you in these unprecedented times!
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22nd October 2020

Very efficient

Your staff are always very helpful and cheerful. I am very satisfied to be part of the Vernon. Like everybody. Interest rates been better

Reply from Vernon Building Society
Hi Veronica, we're very glad to have you be part of the Vernon too, thank you for your feedback!
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15th October 2020

Our 4th Vernon Mortgage

The helpful, knowledgeable, sensible and listening Building Society! Maureen is great and we would recommend her to anyone

Reply from Vernon Building Society
Hi Mark and Julie, thank you for such nice feedback! I'll be sure to pass your nice words onto Maureen, she'll be very pleased to hear it!
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9th October 2020

Excellent from start to finish!

The Vernon were friendly and easy to deal with throughout my mortgage application. My mortgage advisor Lucy was fantastic and constantly kept me updated. I would recommend anyone who’s looking for a mortgage to speak to The Vernon.

Reply from Vernon Building Society
Hi Jordan, that's fantastic to hear, I'm sure Lucy will be thrilled to hear you're happy with the service. I'll be sure to pass this on!
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5th October 2020

Life savers!

The vernon have been very understanding of our situation. We have struggled to get a mortgage from high street lenders due to the complexity of our circumstances. The vernon had time to listen to our story and found a mortgage package that suited our...

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The vernon have been very understanding of our situation. We have struggled to get a mortgage from high street lenders due to the complexity of our circumstances. The vernon had time to listen to our story and found a mortgage package that suited our needs and enabled us to get on the property ladder. Forever grateful!

Reply from Vernon Building Society
It's so great to hear this Blobbydob, we're always glad to know that we've been able to help someone make that first big leap! Mark
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1st October 2020

terrific mortgage building society

Can't fault them, a tiny bit slow due to the complex case of needing a contractors mortgage and it being paperbased, but apart from that really really impressed throughout, would recommend Vernon to anyone and to add a nice touch they deliver you have...

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Can't fault them, a tiny bit slow due to the complex case of needing a contractors mortgage and it being paperbased, but apart from that really really impressed throughout, would recommend Vernon to anyone and to add a nice touch they deliver you have thank you pack with some food/treats and a card when you move in, never had that from any bank or building society before!

Reply from Vernon Building Society
Hello Kully. Thank you for your feedback and your recommendation!
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30th September 2020

Thorough and caring mortgage advice

Maureen explained everything extremely thoroughly. She tailored her advice to my situation and ensured that I understood all the ins and outs, and was happy at every stage. She ensured that the mortgage we were discussing would work for my...

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Maureen explained everything extremely thoroughly. She tailored her advice to my situation and ensured that I understood all the ins and outs, and was happy at every stage. She ensured that the mortgage we were discussing would work for my circumstances. Thank you!

Reply from Vernon Building Society
Maureen will be very happy to hear this Marta! I'm glad we were able to make this process as straightforward as possible for you. Mark

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