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Vernon Building Society reviews

Vernon Building Society Logo
Rated Excellent • 4.87/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 4,634 product reviews

Average score of 4.87/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society really shines with its friendly, helpful staff and the comfort of face-to-face service in local branches. People appreciate the clear advice and easy communication, especially for savings and mortgages. On the downside, some wish the interest rates were more competitive and the online tools a bit more modern, including a mobile app.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel valued in branch. (77 mentions)
  • Great savings rates and competitive mortgage deals make Vernon Building Society a solid choice. (9 mentions)

Negative themes

  • Interest rates on savings and mortgages could be better to match competitors. (5 mentions)
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4634 company reviews • Last reviewed within 7 days

Service was seamless.

Savings • 29th October 2026

Service was seamless. Nice to be able to deal face to face with real people.

Verified source
Rated Excellent • 5.00/5
Read more product reviews

ISA account

Savings • 29th October 2026

Opened a new account. This was an fixed rate ISA account.

Verified source
Rated Excellent • 5.00/5
Read more product reviews
  • 4.00/5

    Very helpful staff.

    Very helpful staff. Thanks all I need to say. Very helpful staff thanks.

    Savings
    Verified source 29th October 2026
  • 5.00/5

    Friendly face to face thank you Gerry nothing is too...

    Friendly face to face thank you Gerry nothing is too much touble

    Savings
    Verified source 26th October 2026
  • 5.00/5

    Excellent service

    I have just completed a remortgage and am delighted to report excellent service from the Vernon Building Society. The service was excellent. It was so... I have just completed a remortgage and am delighted to report excellent service from the Vernon Building Society. The service was excellent. It was so refreshing to work with staff who knew what they were doing and did it pleasantly as well as efferently. You get through easily on the phone and talk to staff who know their job! A rare experience nowadays. No stupid mega corp or thinking AI can do everything. No arrogant solicitors who think they are very cleaver and are certainly not. Special thanks to Susan Roan and her helper Jo. Vernon, keep going and don’t change, thank you. business Read more Read less

    {"display":"Richard J","full_name":"Richard J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Richard J 25th October 2026
  • 5.00/5

    We were unsure where to invest some of our money but...

    We were unsure where to invest some of our money but sat down with knowledgeable staff and are now more than happy

    Savings
    Verified source 22nd October 2026
  • 5.00/5

    Excellent service from Vernon Building Society

    I have always had brilliant experiences with Vernon. They are the only financial institution that has always answered any of my calls within 3 rings... I have always had brilliant experiences with Vernon. They are the only financial institution that has always answered any of my calls within 3 rings and are always friendly and helpful. Most recently, Megan Paldino has helped us with a potential switch of property and has been amazing to deal with. Read more Read less

    Mortgages
    Verified source 21st October 2026
  • 5.00/5

    Megan, Mortgage Advisor

    Megan is obviously totally customer focused, informative and knowledgeable on available mortgage products which were suitable for us. A pleasure to have the opportunity to... Megan is obviously totally customer focused, informative and knowledgeable on available mortgage products which were suitable for us. A pleasure to have the opportunity to help us make the right decision to facilitate our new home. Highly recommended mortgage advisor. Read more Read less

    Mortgages
    Verified source 16th October 2026
  • 5.00/5

    Very satisfactory opening of account.

    Very satisfactory opening of account.Freindly. And effecient

    Savings
    Verified source 15th October 2026
  • 5.00/5

    Great service!

    Megan was really clear and quick with communication. Very well explained mortgage options and process with a lovely manner. Great professional and personable service.

    Mortgages
    Verified source 14th October 2026
  • 5.00/5

    We really value the face to face personal service h...

    We really value the face to face personal service helpful friendly and knowledgeable thank you

    Savings
    Verified source 9th October 2026

    Products from Vernon Building Society

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