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Vernon Building Society reviews

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Rated Excellent 4.91/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 4,460 product reviews

Average score of 4.91/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4460 company reviews Last reviewed within 7 days

Friendly staff and very knowledgeable

Savings 10th March 2026

Friendly staff and very knowledgeable

Verified source
Rated Excellent 5/5
Read more product reviews

I have written a seperate e mail to customer services

Mortgages 10th March 2026

I have written a seperate e mail to customer services

Rated Average 3/5
Read more product reviews
  • 5/5

    Love coming into stockport branch very professional...

    Love coming into stockport branch very professional staff always

    Savings
    Verified source 10th March 2026
  • 5/5

    It was good, seamless and pro-active

    It was good, seamless and pro-active

    {"display":"Ekrem Sami","full_name":"Ekrem Sami","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Ekrem Sami 9th March 2026
  • 5/5

    Arranged pain free through a mortgage broker

    Arranged pain free through a mortgage broker

    {"display":"Norman S","full_name":"Norman S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Norman S 9th March 2026
  • 5/5

    Excellent

    Good customer service. The person on the phone very helpful and listened and gave answers to questions.

  • 5/5

    I didn’t have much to do with the Vernon, but when I...

    I didn’t have much to do with the Vernon, but when I had to the service was excellent. Slightly higher interest rates than some of the competitors

    {"display":"Tony ","full_name":"Tony ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Tony 9th March 2026
  • 5/5

    Opening a savings account

    Very friendly and helpful. Gerry was able to talk me through the process and provide me with the information needed. So good to speak to... Very friendly and helpful. Gerry was able to talk me through the process and provide me with the information needed. So good to speak to someone in person and feel reassured that i am saving in a company that is supportive and trustworthy. Read more Read less

    Savings
    Verified source 9th March 2026
  • 5/5

    Had a problem but was sorted efficiently and now happy

    Had a problem but was sorted efficiently and now happy

    Savings
    Verified source 9th March 2026
  • 5/5

    Excellent staff and good saving rates

    Branch staff are friendly and very helpful. Apart from a banking hub it is the only Bank/Building Society in the village for which I am... Branch staff are friendly and very helpful. Apart from a banking hub it is the only Bank/Building Society in the village for which I am very thankful. However it is not open everyday so I have to remember on which days it is open. I am saving to buy a new home and the interest rates on some bonds is better than elsewhere. Read more Read less

    {"display":" P DSouza","full_name":" P DSouza","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    P DSouza 8th March 2026
  • 5/5

    When I opened and ISA account last year I received e...

    When I opened and ISA account last year I received excellent support and help finding the right account for my savings.

    {"display":"Julie M","full_name":"Julie M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Julie M 8th March 2026

    Products from Vernon Building Society

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