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Vernon Building Society reviews

Vernon Building Society Logo
Rated Excellent • 4.87/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 4,629 product reviews

Average score of 4.87/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society really shines with its friendly, helpful staff and the comfort of face-to-face service in local branches. People appreciate the clear advice and easy communication, especially for savings and mortgages. On the downside, some wish the interest rates were more competitive and the online tools a bit more modern, including a mobile app.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel valued in branch. (77 mentions)
  • Great savings rates and competitive mortgage deals make Vernon Building Society a solid choice. (9 mentions)

Negative themes

  • Interest rates on savings and mortgages could be better to match competitors. (5 mentions)
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4629 company reviews • Last reviewed within 7 days

We were unsure where to invest some of our money but...

Savings • 22nd October 2026

We were unsure where to invest some of our money but sat down with knowledgeable staff and are now more than happy

Verified source
Rated Excellent • 5.00/5
Read more product reviews

Excellent service from Vernon Building Society

Mortgages • 21st October 2026

I have always had brilliant experiences with Vernon. They are the only financial institution that has always answered any of my calls within 3 rings... I have always had brilliant experiences with Vernon. They are the only financial institution that has always answered any of my calls within 3 rings and are always friendly and helpful. Most recently, Megan Paldino has helped us with a potential switch of property and has been amazing to deal with. Read more Read less

Verified source
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Megan, Mortgage Advisor

    Megan is obviously totally customer focused, informative and knowledgeable on available mortgage products which were suitable for us. A pleasure to have the opportunity to... Megan is obviously totally customer focused, informative and knowledgeable on available mortgage products which were suitable for us. A pleasure to have the opportunity to help us make the right decision to facilitate our new home. Highly recommended mortgage advisor. Read more Read less

    Mortgages
    Verified source 16th October 2026
  • 5.00/5

    Very satisfactory opening of account.

    Very satisfactory opening of account.Freindly. And effecient

    Savings
    Verified source 15th October 2026
  • 5.00/5

    Great service!

    Megan was really clear and quick with communication. Very well explained mortgage options and process with a lovely manner. Great professional and personable service.

    Mortgages
    Verified source 14th October 2026
  • 5.00/5

    We really value the face to face personal service h...

    We really value the face to face personal service helpful friendly and knowledgeable thank you

    Savings
    Verified source 9th October 2026
  • 5.00/5

    Vernon Building Society are brilliant

    It's very difficult to get a mortgage at my age (68) which enables you to do the things that you have dreamed of to finish... It's very difficult to get a mortgage at my age (68) which enables you to do the things that you have dreamed of to finish a house and I'm now looking to complete my dream house. Read more Read less

    {"display":"Michael M","full_name":"Michael M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Michael M 7th October 2026
  • 5.00/5

    I really like the face to face appointment I don't d...

    I really like the face to face appointment I don't do online duetoit being difficult speaking to a person getting information helps

    Savings
    Verified source 7th October 2026
  • 5.00/5

    I like the Vernon and all staff the customer serviv...

    I like the Vernon and all staff the customer servive they give is always really great service loved my face to face with Gerry thank you

    Savings
    Verified source 5th October 2026
  • 5.00/5

    Process went smoothly and they provided all related...

    Process went smoothly and they provided all related services

    {"display":"Debbie B","full_name":"Debbie B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Debbie B 5th October 2026
  • 5.00/5

    Excellent Service.

    Vernon made getting our mortgage easy and straightforward.

    {"display":"NJW","full_name":"NJW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    NJW 2nd October 2026

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