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Vernon Building Society reviews

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Rated Excellent 4.86/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 4,572 product reviews

Average score of 4.86/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4572 company reviews Last reviewed within 7 days

It was very good.

Savings 26th June 2026

It was very good. I will visit again due to the excellent customer service.

Verified source
Rated Excellent 5.00/5
Read more product reviews

Always friendly and helpful staff

Savings 26th June 2026

Always friendly and helpful staff

Verified source
Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Great friendly and helpful service.

    Great friendly and helpful service.plenty of great advice

    Savings
    Verified source 24th June 2026
  • 5.00/5

    Knowledgeable .

    Jude explained everything with great knowledge.

    Savings
    Verified source 22nd June 2026
  • 5.00/5

    Friendly staff.

    Friendly staff...easy to understand

    Savings
    Verified source 22nd June 2026
  • 5.00/5

    Face to face appointment is really good which I valu...

    Face to face appointment is really good which I value please keep this service thank you Gerry

    Savings
    Verified source 11th June 2026
  • 4.00/5

    Seems very good.

    Seems very good. Appear to be professional and customer centered

    {"display":"Helen C","full_name":"Helen C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Helen C 10th June 2026
  • 5.00/5

    Efficient service, everything was handled in a timel...

    Efficient service, everything was handled in a timely manner.

    {"display":"Clare Watts","full_name":"Clare Watts","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Clare Watts 8th June 2026
  • 5.00/5

    Quick and effiecent.

    Quick and effiecent. All went as expected from a finacial institution.

    {"display":"Peter C","full_name":"Peter C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Peter C 8th June 2026
  • 5.00/5

    Professional and safe approach

    The process followed did seem to take a long time but I appreciate the due care and consideration behind the timeframe that ensured that we... The process followed did seem to take a long time but I appreciate the due care and consideration behind the timeframe that ensured that we had time to reflect and make a well considered decision that the choice of product was right for us Read more Read less

    {"display":"BobD","full_name":"BobD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    BobD 8th June 2026
  • 5.00/5

    all excellent

    Excellent experience from Vernon warm and friendly couldn't have asked for more

    Savings
    Verified source 5th June 2026

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