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Vernon Building Society reviews

Vernon Building Society Logo
Rated Excellent • 4.91/5

Vernon Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 4,487 product reviews

Average score of 4.91/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended negatively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4487 company reviews • Last reviewed within 7 days

Staff are friendly, helpful and knowledgeable people...

Savings • 25th March 2026

Staff are friendly, helpful and knowledgeable people and will always take the time to respond and answer any questions you have.

{"display":"Mark A","full_name":"Mark A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Happy mortgage

Mortgages • 24th March 2026

I’ve had a mortgage with vernon for many years and have been very happy with thd level of service and communication I have received. The... I’ve had a mortgage with vernon for many years and have been very happy with thd level of service and communication I have received. The yearly statement and updates of any interest rate changes have been excellent Read more Read less

{"display":"Karen Perry","full_name":"Karen Perry","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1409020.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    5* Vernon provides excellent service, staff is very...

    5* Vernon provides excellent service, staff is very responsive and what is best it offers an excellent savings rates. Love it. The online experience might... 5* Vernon provides excellent service, staff is very responsive and what is best it offers an excellent savings rates. Love it. The online experience might be not as smooth and snazzy as with modern Fintechs, but that doesn't matter considering all the plus points. Read more Read less

    {"display":"FiTo","full_name":"FiTo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    FiTo 23rd March 2026
  • 5/5

    Excellent

    Excellent products, branches in great locations, friendly professional staff

    {"display":"june m","full_name":"june m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    june m 23rd March 2026
  • 4/5

    A bank that makes face to face communication possible.

    Vernon Building Society is a local bank that still provides customers with face to face interaction.

    {"display":"Aswood","full_name":"Aswood","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Aswood 23rd March 2026
  • 5/5

    Excellent visit today as the guys served me as I had...

    Excellent visit today as the guys served me as I hadn't made an appointment, couldn't get a reply on the phone. it was ridiculous with... Excellent visit today as the guys served me as I hadn't made an appointment, couldn't get a reply on the phone. it was ridiculous with closing an account due to bereavement. Iain & Leonwer great . An asset to your organisation Read more Read less

    Savings
    Verified source 23rd March 2026
  • 5/5

    Really pleased to have a passbook as I like the pass...

    Really pleased to have a passbook as I like the passbook and I like the Vernon thank you

    Savings
    Verified source 23rd March 2026
  • 5/5

    Pleased that I can have a passbook account with the...

    Pleased that I can have a passbook account with the Vernon

    Savings
    Verified source 23rd March 2026
  • 5/5

    We have only been with vernon for a few months but w...

    We have only been with vernon for a few months but when we joined them it was a pleasure to be with them

    {"display":"Brianwhitehouse ","full_name":"Brianwhitehouse ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Vernon BS

    Good range of savings products and helpful staff

    {"display":"The Shayman","full_name":"The Shayman","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    The Shayman 20th March 2026
  • 4/5

    experience in terms of customer service is very good...

    experience in terms of customer service is very good, but the rates are not competitive unfortunately.

    {"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David 20th March 2026

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