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Vernon Building Society reviews

Vernon Building Society Logo
Rated Excellent • 4.92/5

Vernon Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian
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Review summary

People rate this company as Excellent based on 4,347 product reviews

Average score of 4.92/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Vernon Building Society have trended positively over the past 90 days

Vernon Building Society is loved for its friendly, helpful staff and the personal touch you just don’t get with big banks. People really appreciate having local branches where they can pop in and get clear advice face to face. The savings products are seen as competitive and reliable, with good interest rates for local savers. On the downside, the online banking experience can be frustrating, with some struggling to access accounts or find it complicated to set up savings online. Branch opening hours, especially limited days, and a few comfort issues like low chairs and privacy concerns also come up.

Positive themes

  • Vernon Building Society’s staff are friendly, helpful and make you feel truly welcome.
  • The savings products at Vernon Building Society offer good rates and are easy to manage.
  • Having local Vernon Building Society branches makes banking personal and convenient.

Negative themes

  • The online banking system at Vernon Building Society can be tricky and frustrating to use.
  • Limited branch opening hours at Vernon Building Society can be inconvenient for some.
  • Some branches have uncomfortable seating and lack privacy which could be improved.
Summarised by AI
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About Vernon Building Society

The Vernon Building Society always put the needs of the customer first and are not compromised by pressure to make as much profit as possible. They have a simple aim: To be the most respected and trusted provider of financial services in the Stockport area and, as a result of this, to be the preferred choice of the people.



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Vernon Building Society at a glance

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Reviews for Vernon Building Society

Showing 11 of 4347 company reviews • Last reviewed within 7 days

The staff are ready with tremendous advice and suppo...

Savings • 3rd February 2026

The staff are ready with tremendous advice and support with their friendly attitude towards the customers

{"display":"William J","full_name":"William J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

The time the staff all take to explain things to you...

Savings • 3rd February 2026

The time the staff all take to explain things to you to recommend the best type of account the level of care they take and... The time the staff all take to explain things to you to recommend the best type of account the level of care they take and just how well they get to know you how friendly they are compared to everywhere else I have ever used it’s like the old days you don’t get a bot on the phone you have a face a name they give you Christmas cards remember your children’s names ect Read more Read less

{"display":"Amy h","full_name":"Amy h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    A trusted Building Society.

    This is a financial institution I would always trust with my money.

    {"display":"TA","full_name":"TA","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    TA 3rd February 2026
  • 5/5

    Use the regular savings to build up money for Christ...

    Use the regular savings to build up money for Christmas and holidays. It really easy to manage. The branch staff are fantastic. I can also manage the account online.

    {"display":"Alan B","full_name":"Alan B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Alan B 3rd February 2026
  • 5/5

    We really liked the face to face appointment more pe...

    We really liked the face to face appointment more personal for our needs Gerry was very good with both my husband andi explained everything to... We really liked the face to face appointment more personal for our needs Gerry was very good with both my husband andi explained everything to each of us and more besides thank you Gerry Read more Read less

    Savings
    Verified source 3rd February 2026
  • 3/5

    The building loan application process was very compl...

    The building loan application process was very complex but was successful in the end

    {"display":"Alistair L","full_name":"Alistair L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Alistair L 3rd February 2026
  • 5/5

    Top service the way customers like it!

    Very professional, friendly staff that know what they doing

    {"display":"Dr Rod Waddington","full_name":"Dr Rod Waddington","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dr Rod Waddington 2nd February 2026
  • 5/5

    HAD PROBEMS WITH ON-LINE TRANSACTIONS ALTHOUGH IT HA...

    HAD PROBEMS WITH ON-LINE TRANSACTIONS ALTHOUGH IT HAS TAKEN A MONTH TO RESOLVE NO BODY GAVE UP ON THE COMPLAINT

    {"display":"John M","full_name":"John M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    John M 2nd February 2026
  • 5/5

    Very smooth process, thank you.

    Very smooth process, thank you. Everything progressed smoothly

    {"display":"Susan F","full_name":"Susan F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Susan F 2nd February 2026
  • 5/5

    Possibly the best website experience.

    Possibly the best website experience of any organisation and great rates

    {"display":"Martin H","full_name":"Martin H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Martin H 2nd February 2026
  • 5/5

    Poynton Branch staff, always helpful and pleasant

    Visiting your Poynton Branch is always helpful, the staff are all excellent at their respective jobs knowledgable ,helpful, pleasant and understanding whatever your query.

    {"display":"Patricia Moorcroft","full_name":"Patricia Moorcroft","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Patricia Moorcroft 1st February 2026

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