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Vernon Building Society: Savings reviews

Name: Savings
Rating: 4.87 (3975 reviews)

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4.87

Based on 3,975 reviews, last reviewed 17th Aug 2026

73% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Useful having local branch Easy to book apt. Useful having local branch. Smooth process Reviewed on: 17th August 2026

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026

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About this product

Vernon Building Society have a range of accounts to choose from.

The amount you need to open an account varies, but you can get started with as little as £25 depending on the type you choose. Most Vernon Building Society savings accounts can be opened online.

Vernon Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Savings reviews (3975)

Amazing

Amazing service. The people at Vernon provide a truly friendly and amazing service. They understand your circumstances rather than treat you as a number! Reviewed on: 18th January 2021

Always happy to help

The customer service received at the branches is superb....especially in these difficult times. Poynton Branch is a joy. Love the staff! Reviewed on: 18th January 2021

Superb service from Claire Hughes - manager Hazel Grove Branch.

New to the society both my wife and I have just opened Fixed Rate Bonds. The exceptional service and assistance given by Claire Hughes was excellent - a credit to your organisation. Clerical assistance by Haley Shaw was also super. Any employer should be happy to have such employees. We would be grateful if this email could be drawn to the attention of senior management. Thanks! Reviewed on: 8th January 2021

Reply from Vernon Building Society Hi Peter, Wow, this is some fantastic feedback! I will certainly pass this on to the relevant department, thank you. Mark Response date: 14th June 2021

Good but feels somewhat dated

Having signed up to the Fixed Rate Cash ISA to 31st March 2022 product which I think is a good deal, I felt a little deflated by the somewhat old fashioned approach of having to sign up by filling in forms and posting them off to Vernon and then getting back a passbook, rather than being able to do it all online. I've since registered for online access so am halfway there but the whole process took far too long. Reviewed on: 7th January 2021

Reply from Vernon Building Society Hi CJ, Thank you for your feedback. We are currently working on updating our website and online services. Mark Response date: 14th June 2021

Friendly :)

Helpful and willing to explain everything Reviewed on: 4th December 2020

Reply from Vernon Building Society Hi Patricia, Glad to hear about your positive experience, thank you for your feedback! Mark Response date: 14th June 2021

Excellent

All good staff excellent and very helpful Reviewed on: 3rd December 2020

Reply from Vernon Building Society Hi Mrs Manion, Glad to hear about your good experience, thank you for your feedback! Mark Response date: 14th June 2021

Excellent

I particularly appreciate the helpfulness and friendliness of the staff and their commitment to customers and value their good advice, so that is why we save our money in the Vernon. Reviewed on: 2nd December 2020

Reply from Vernon Building Society Hi Vivienne, It's a pleasure to have you with us. Thank you for your lovely feedback! Mark Response date: 14th June 2021

Excellent

I like the friendly, welcoming atmosphere at Bramhall and of being updated on new products when the become available i.e. FRB8. In Vernon terms generally, I was disapointed in the discontinuance of monthly interest on my X100 savings accounts. Most people work to a monthly budget and this made quite a large reduction in my monthly available funds. Other than that - fine. Reviewed on: 1st December 2020

Reply from Vernon Building Society Hi Lawrence, Thank you for your feedback. Mark Response date: 14th June 2021

Helpful

The staff at Bramhall Vernon are just superb. They deal efficiently with transactions and offer well informed advice Reviewed on: 19th November 2020

Reply from Vernon Building Society Our team at Bramhall will be delighted to hear your kind words Patricia. Merry Christmas! Response date: 16th December 2020

Friendly

Improve interest rates in easy access accounts Reviewed on: 7th November 2020

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Vernon Building Society: Savings reviews

73% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Vernon Building Society: Savings now

Vernon Building Society Savings reviews (3975)

Amazing

Always happy to help

Superb service from Claire Hughes - manager Hazel Grove Branch.

Good but feels somewhat dated

Friendly :)

Excellent

Excellent

Excellent

Helpful

Friendly

Do you have a different Vernon Building Society product?

Want to see more from Vernon Building Society?

Mortgages

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