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Waggel: Pet insurance reviews

4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
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in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Absolutely brilliant

5
We choose waggel due to how simple and easy it was compared to the other providers out there. They don't make you fill in any long forms, and you get a bunch of benefits for free - including free vet video calls (something we've already used and loved)! The pricing is very reasonable and they even let you customise your coverage and your excess %. Luckily we haven't had to make a claim, but we feel assured knowing how simple and straightforward the process would be. Reviewed on: 15th September 2020

Friends to our fluffy family members

5
They provide a great service and are so caring to our furry family members. They have changed the way we look at pet insurance and include dental work on our pets. We highly recommend them , we have tried a few other pet insurance companies with our older pets and since we got our newest member we decided to try waggle. We found that a lot of other pet insurance companies hide things in the small print where waggle speak plain English and do not seem to hide things. Reviewed on: 15th September 2020

Super easy to set up and tweak to what you want to pay for

5
The website is really easy to use, it’s great to be able to get live quotes by adjusting bits and pieces that you want. Customer service is stellar! Reviewed on: 15th September 2020

Quick, easy and very affordable

5
We insured our dog with Waggle, the set up was very easy and we were given a run down of all the options available to us. We chose a package to suit our breed of dog and we have had no issue with waggle. Very good service! Reviewed on: 15th September 2020

Easy to use

5
I love the way that it’s a no hassle insurance. It’s budget friendly and so easy to use and choose what works for me as a pet owner! Reviewed on: 15th September 2020

Easy and great perks

5
Waggel is great - lots of lovely extra perks and the phone vet capability is really useful Reviewed on: 15th September 2020

So far so good

4
Havent claimed but I like that their policies are all lifetime Reviewed on: 15th September 2020

Super simple insurance

5
Having only just moved to the UK and bringing my animals here, I was quite fainted around vets, and fees etc, but waggel made it very easy to sign up, add my cats and make me feel assured that if something happened, they would be covered. Very easy, simple process. Reviewed on: 15th September 2020

Amazing insurance that everyone should use!

5
Love Waggel so far, very happy xxx Reviewed on: 15th September 2020

Superb value and device

5
Waggel have totally superb the whole way throughout. I can't fault them for anything and would thoroughly recommend them to anyone Reviewed on: 15th September 2020

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