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Wave Community Bank: Savings reviews

4.84
Based on 277 reviews, last reviewed 9th Jun 2025
5500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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10%
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1%
2 star
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0%
1 star
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Latest highest rating:

5

Community Bank I have had an account for many years and find it helps me save as well as knowing ai can get an affordable loan is needed. Reviewed on: 9th June 2025
Dani P's avatar
Dani P

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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Wave Community Bank Savings reviews (277)

Knowledgeable and informative

5
I've been saving with ESCU for 18 months and I've been really happy. The application process was simple. I can view my account easily via the app and I get regular news emails, without being spammed. Any time I've had cause to contact them, everything has been resolved quickly and efficiently. The team at ESCU are knowledgeable and informative and I can't fault them. Reviewed on: 6th April 2021

Excellent customer care

5
Very professional service, good communication with members and excellent customer care. A well run, Credit Union focused on high quality services for its community Reviewed on: 6th April 2021

Great team great service

5
Very helpful staff. Always available on the end of the phone or via email. Reviewed on: 6th April 2021

Always friendly, always helpful.

5
Nothing is ever too much trouble for ESCU. I have had several conversations with them over the years and they have always helped out with a friendly, supportive 'can do' attitude. This is what makes them special. People accessing the bank will find a completely different attitude from the High Street branches of the 'big names' and this approach immediately removes so many barriers. Reviewed on: 30th March 2021

Easy to deal with, great customer support and use of technology (App)

5
ESCU is extremely easy to deal with. The set up process is straightforward and made it easy for me to begin saving through my payroll. The Credit Union produces timely and appropriate communications and provides excellent customer service during what has been an extremely challenging year. The introduction of the App has meant that I can quickly and easily keep track of my savings and any imporatant messages the CU wish to share. Reviewed on: 29th March 2021

Great bank

5
People centered, grear for savings, great app, great everything. Reviewed on: 27th March 2021

service

5
Their service with this credit union is out standing I have received emails and phone calls often within 24 hours of my query. The volunteers are courteous and understanding I cannot rate them highly enough Reviewed on: 27th March 2021

Great service friendly and professional

5
Local personal professional and reliable Reviewed on: 27th March 2021

awesomely easy

5
very easy and flattering to use with good features Reviewed on: 27th March 2021

Really helpful

5
I never had savings before I joined credit union Reviewed on: 27th March 2021

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