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Your Community Bank: Savings reviews

View other Your Community Bank products
4.69
Based on 238 reviews, last reviewed 13th Jun 2026
7900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

fantastic service, very helpful staff , easily acces... fantastic service, very helpful staff , easily accessible website Reviewed on: 13th June 2026
Derek Thomas's avatar
Derek Thomas

Latest lowest rating:

2

I have found it difficult to access my account, and... I have found it difficult to access my account, and to transfer money across. And I didn't even know the name had changed from Croydon Plus! Reviewed on: 4th June 2026
HB's avatar
HB
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About this product

Your Community Bank have a range of savings accounts.

You have to be a member to take out a Your Community Bank savings account. You can set up a regular standing order, join the salary saving scheme or have your child benefit paid directly to your savings account.

Your Community Bank savings reviews help you find out what it’s really like to be a customer. If you’ve used Your Community Bank before, you can also leave a review and share your experience.

Review Your Community Bank: Savings now

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Your Community Bank Savings reviews (238)

Fantastic Service

5
I found it so easy to save with them and equall,y easy to withdraw money when the need arise . They are very very responsive and prompt in dealing with your requests and that is what I really like about them. , All the information you require is provided upfront with no hidden charges. The services they offer are really tailored to helping you get financial stability Reviewed on: 8th July 2025
Bunmi Sutton's avatar
Bunmi Sutton

I’ve been with them for over 15 years and they have...

5
I’ve been with them for over 15 years and they have always been very supportive and helpful Reviewed on: 3rd July 2025
Kingsley E's avatar
Kingsley E

I have saved with CPcu for 2 years now, I withdraw m...

4
I have saved with CPcu for 2 years now, I withdraw my funds on time, even when they removed the app, it was easy for me to access their website and request for withdrawal and it would be paid out on time. when I changed my address, they contacted me via email and requested for the supporting evidence and once I provided it, all was sorted easily. One thing I know is that they keep my savings safe and it helps me to avoid unnecessary withdrawal and charges. Reviewed on: 2nd July 2025
Sylvia's avatar
Sylvia

The online access is easy to use and feels very secure.

5
The online access is easy to use and feels very secure. Request for withdrawals of funds is quick and easy. Saving via online transfer of funds is also easy to arrange. Reviewed on: 2nd July 2025
Mrs P's avatar
Mrs P

Good service..

5
I have been a customer for over a decade and have had no complaints about their service at all. Reviewed on: 2nd July 2025
K H's avatar
K H

Easy to use and good customer service

5
Easy to use and good customer service Reviewed on: 27th June 2025
Dndtt's avatar
Dndtt

Outstanding service

5
The experience I have with the services is excellent, every time I got to the jobcentre I am happy with the service especially by Ruby. Customer service is excellent both online and face to face Reviewed on: 27th June 2025
rose j's avatar
rose j

Have been using the union for savings for a few year...

5
Have been using the union for savings for a few years- process is simple and child benefit money goes straight to the account. When I need to withdraw it's quick and money is usually in my account on the same day Reviewed on: 26th June 2025
Emily L's avatar
Emily L

Great credit union would recommend

5
Very accommodating and fair. Great credit union, always telling my friends and family to join Reviewed on: 23rd June 2025
Shareen T's avatar
Shareen T

Croydon Plus saver for over a decade!

5
I've been a Croydon Plus Credit Union saver for over a decade and it's been the key factor in my developing a regular savings habit. They make it seamless, easy and realistic. Over the years, I've seen their savings offering develop further and it's a model I think more financial institutions should adopt. Reviewed on: 23rd June 2025
Rachel E's avatar
Rachel E

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