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Zempler Bank : Business account reviews

Name: Business account
Rating: 4.84 (9886 reviews)

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4.84

Based on 9,886 reviews, last reviewed 12th May 2026

1% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I have no problems or issues and Im happy wih their... I have no problems or issues and Im happy wih their service. Reviewed on: 12th May 2026

Latest lowest rating:

1

Our account has been playing up for the past few days. Our account has been playing up for the past few days. The inconvenience it has caused is terrible. We cannot pay our suppliers, wages payout cannot b... Read more Reviewed on: 24th April 2026

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

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Zempler Bank Business account reviews (9886)

Happy customer

I am very happy from service and using My account and I recommend it to everyone Reviewed on: 5th April 2023

Good service. Easy to deal with. Get to talk to a real person.

The Cashplus app is great and easy to use. Link to accounting software works well. Any issues and calls are answerd quickly by a real person with ability to provide a resolution. Reviewed on: 5th April 2023

Fantastic

Your customer service is great and I would be happy to introduce a friend to your bank Reviewed on: 5th April 2023

Excellent

Very easy to use and always answered the questions Reviewed on: 5th April 2023

Great company

Really good company and customer service! Had an issue and rectified it straight away. Thanks Reviewed on: 5th April 2023

Good bank

Everything at the highest level Reviewed on: 5th April 2023

Excellent service

I’ve been a Cashplus customer for a few years now and ever since I joined this bank, I have found it easy to use and and over the years he has even got even better with faster payments ext. I would also like to add that when they are doing maintenance, they keep you well informed Reviewed on: 5th April 2023

Worse bank I've ever known

Is this really a bank, staff are rude, made a complaint as I had missed a digit from an account number but cash plus still held our money (£3570) for over 2 months, (they have still only partially refunded us) Complaint was upheld and they offered us £50 compensation which we rejected and asked them to send back our £3570 which they said they couldn't do front line staff then said to us and I quote " if moneys so tight right now I suggest you grab the 50 quid" The fact they took our money with a 7 digit account number is rediculous (I hold up.to the fact it was my mistake) but to keep it for this length of time is shocking and at this time.we are still.waiting on 1500 to be returned. Reviewed on: 5th April 2023

They took me, no one else did. Thank you CashPlus!

If you make some mistakes in your teenage years with finance, it really sucks that you pay for it in later life. CashPlus allowed me to run a business when no one else would take me. Thank you very much! Reviewed on: 5th April 2023

Great customer service

First class customer service , great online banking service . Not had any problems at all Reviewed on: 5th April 2023

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