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Zempler Bank : Business account reviews

4.82
Based on 9,378 reviews, last reviewed 23rd Feb 2026
30867% increase in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

prompt response when raise a complaint prompt response when raise a complaint Reviewed on: 23rd February 2026
mmm's avatar
mmm

Latest lowest rating:

1

Weak Fraud Support & No Apple Pay Very disappointing experience with Zempler Bank. Around three years ago, money was taken and spent from my account due to a scam, and I did not feel t... Read more Reviewed on: 19th February 2026
Maryam H's avatar
Maryam H

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank Business account reviews (9378)

Easy to understand

5
10 / 10 always available for help to resolve problems Reviewed on: 15th March 2021

Customer service is excellent

5
The few times I needed Customer Service it was there, even when I was abroad Reviewed on: 15th March 2021

very good and security on top

5
love the security nobody can mess around my account , they tried but failed am so grateful for the system Reviewed on: 15th March 2021

Great service

5
Great service, managed our business account for the last 2 years. Very happy with service. Reviewed on: 15th March 2021

Great service always

5
Have been using Cashplus for a few years and they have always be fantastic and enable our company to grow Reviewed on: 15th March 2021

Everything made easy

5
From the ease of opening an account to the easy use app. I’m really happy Reviewed on: 15th March 2021

Good

5
It was very hard for me to open a business account whit this pandemic and cash plus help me to open a business account when one no any other bank do it Reviewed on: 15th March 2021

No complicated procedures!

5
Opening an account with them was a clear uncomplicated quick process They are on hand to address queries and l have never been stuck on the line waiting for service that l may never get anyway. Reviewed on: 15th March 2021

Top Banking Service During Covid 19 period

5
When looking up Banks that would allow me a new Business Account when setting up as Sole Trader. Cashplus was the only Service that would undertake my application. All Other Major High Street Banks would not start a new account during 2020 and Covid 19. I presume to lack of staff attendance and meetings. My application to Cashplus was done online with no complications and issues, it was setup within days of my application. With No Frills Am very happy with the service provided. Thank You Cashplus. Reviewed on: 15th March 2021

Very Simple and user friendly.

4
Very Simple and user friendly. Account was setup in minutes and started working . Very straight forward. Reviewed on: 15th March 2021

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