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Zempler Bank : Credit card reviews

Name: Credit card
Rating: 4.83 (5819 reviews)

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4.83

Based on 5,819 reviews, last reviewed 3rd Jun 2026

17% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very good bank thank you for everything... Very good bank thank you for everything Reviewed on: 9th May 2026

Latest lowest rating:

1

Avoid, much better providers out there. they should send the app developers back to primary school. A dreadful experience that doesn't even support 2FA if you have more than one account. Can... Read more Reviewed on: 3rd June 2026

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About this product

A Zempler credit card is available if you have a personal income of over £15,000 or more.

There’s no annual or monthly fee, flexible repayment options and a credit limit review within the first six months.

Zempler credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zempler Bank before, you can also leave a review and share your experience.

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Zempler Bank Credit card reviews (5819)

Best Bank

Very comfortable experience talking to the staff Reviewed on: 17th February 2022

Friendly customer service

Excellent service everytime I have needed to contact them. Professional, quick and knowledgeable. Customer service has always been clear and helpful. I know if I have any questions or concerns I will get my answers immediately. First class and exceptional products and service Reviewed on: 17th February 2022

Easy reliable friendly

Every time I’ve had to phone or engage with them I’ve never been waiting more than a few minutes and the problem has been sorted asap Reviewed on: 17th February 2022

great bank

easy to use and easy to communicate with someone when needed. Reviewed on: 17th February 2022

Great service from cashplus

I have always had a great service and when problems or questions have arisen they have been sorted or answered in a quick time Reviewed on: 17th February 2022

WORST "Bank" to Exist - You WILL lose your money

Have had my credit card account put on hold. I was not informed of this, first I knew was when I tried to use my card and it was refused, after a call to their team I was informed it was "under review", when I asked why, I was told "I'm afraid we can't tell you that, it isn't on our screens, one of the team who deals with it will be in touch" - that was over 2 weeks ago. I'm still paying my credit card bill, still having charges applied, still have an available balance, but cannot use the card, or get an answer as to why. My partner has one of their "credit builder" accounts. He had his stopped at random too. There was just under £2k in there. Again, was not informed until he called them, after about 6 months on yet another phone call, they told him the account was being closed, when he followed the process to claim back the funds in his account he was told there was NO funds in his account. They still charged him his monthly fees, paid by direct debit, yet any time the direct debit date was a weekend/bank holiday he was charged a late fee for the payment being late!?! If you search online about them you'll find this is a regular occurrence, and they have STOLEN from an awful lot of their customers, who all get the same treatment - no one can tell them anything because it isn't on their screen, and the (what I assume is imaginary) team in charge of this will never be able to take calls, will never call you, or email back. They are THIEVES and I recommend everyone I meet to avoid them at ALL cost. You want a good bank - try Starling, they are great. Want a credit card - go for either Vanquis if you have poor/low credit (their charges are high though), or (if you get offered one) go with Creation. AVOID CASHPLUS AT ALL COSTS Reviewed on: 16th February 2022

great service,when you need it

always helpful and contact is fast and easy,well laid out website is an addition to an already superb phone app Reviewed on: 16th February 2022

good credit building

i personally opened this account to help build my credit rating, ive had it open for a few years and it does as i want it to. would highly recommend opening a cash plus account if your after an account thats easy to use and keep track of and want to improve your credit rating which is what i personally needed. Reviewed on: 15th February 2022

Always helpful

Easy access to any information needed. Reviewed on: 15th February 2022

Awsome

Cant thank Cashplus bank enough for our working business together over the years. Would recommend Reviewed on: 14th February 2022

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