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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.85 (7824 reviews)

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4.85

Based on 7,824 reviews, last reviewed 24th Mar 2026

58400% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Zempler Bank Easy to navigate the app, fair overdraft fees and excellent customer support. Reviewed on: 24th March 2026

Latest lowest rating:

1

I was not very happy when I recieved an email to say... I was not very happy when I recieved an email to say my account was restricted just after 2 days of using it. No explanation of why. Reviewed on: 12th February 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (7824)

Good onest simple banking, The App work fine and ove...

Good onest simple banking, The App work fine and over the phone communication also great Reviewed on: 28th March 2025

Cashplus to Exempliary Zempler to Stardom

Been with Zempler since Cashplus for many many years now probably 15 years plus... no fuss current account previously a pre-paid card with an overdraft provided unheard of in pre-paid cards they have been awesome since day 1 everything with Zempler is quick... simple... with no fuss... and excellent caring customer service. Reviewed on: 28th March 2025

I love being with Zempler bank.

I love being with Zempler bank. Their customer service is great and you’re not in hold for long they are also very polite. Reviewed on: 28th March 2025

A better Bank than many.

I have contacted customer service several times, and all the times the staff have been friendly, supportive, understanding and knowledgeable. Always ready to help. Reviewed on: 28th March 2025

Very reliable Transfert are done instantly

Very reliable Transfert are done instantly Reviewed on: 28th March 2025

Best Bank i found very helpfull and friendly

Best Bank i found very helpfull and friendly and are available most i am with them over 5 years and i love this bank i had in all those years no problems as said when a problem they are helpfull . Great Service would recommend them to everyone even when they are a new bank they are better then most commen established banks!! Reviewed on: 28th March 2025

Reliable Banking with Excellent Support

I have been a customer since the days when Zempler was known as Cashplus Bank. Throughout the years, it has remained a reliable choice for me, and I would confidently recommend it to others. Their customer support has always been helpful, and while there were some technical glitches in the early years that required fund recovery, my overall experience has been positive. I have no regrets about staying a loyal customer. Reviewed on: 28th March 2025

The customer service her and be n amazing well done...

The customer service her and be n amazing well done Zempler Reviewed on: 28th March 2025

OK spoke to customer services about an issue transac...

OK spoke to customer services about an issue transaction by a company where my payment were declined had money there and showed deducted from my account Reviewed on: 28th March 2025

great customer service!

great customer service! always efficient and helpful. always keeps customers up to date with its latest plans. so glad it became a bank Reviewed on: 28th March 2025

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